ERROR- Ship To Phone must be no longer than 25 characters.
Issues printing Labels as ShipStaion doesn't allow more than 25 characters.
I import data from Amazon (USA) orders into Shipstaion via Channel Advisor and for data protection Amazon provide a number in this format.
+1 123-456-7891 ext. 12345
Due to the spaces, "-" and ext. i have to manually edit each order (phone number) before i can print.
This is not fun and i cant be the only person this affects.
I think you should extend the character limit on the telephone number field to fix this issue.
Jonathan Richard Lampron Forgeron inc commented
This issue has been around for 2+ years. It seems unlikely to be fixed anytime soon. Maybe there's a workaround by using an automation rule to edit the customer's phone number?
Kyle Nicely DAKODA LOVE commented
This has become a huge problem for us as well, considering switching platforms due to Amazon and Wayfair orders both having multiple numbers imported.
Jacob Hollon Kentucky Mustang commented
We are having this issue as well. Hoping for a fix soon.
Daniel Mullaly Lewis Bamboo, Inc. commented
Support told me the solution to this problem was to manually fix each and every order.
Mohamed Bouraoui A&B Crystal Collection commented
did you get any updates on this?