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magento 2.4.0

Add Support for Magento 2.4.x
After Magento upgrade from 2.3.5 -> 2.4.0 ShipStation is dead! We cannot sync or upload or download any orders, or any other functions. Please add Support for Magento 2.4.x
This is truly frustrating to see how ShipStation being slow on upgrades to latest version of the sales channels. Magento maybe complicated I agree, but for us it is very important as it is the best shopping cart for business with over 100,000 SKUs, processing over 1,000 Orders a Day, and having a Multistory / MultiChannel / OmniChannel capabilities.

We love ShipStation, but the Development and support for latest version is truly slow compared to other ThirdParty integrators.

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User357 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

15 comments

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  • Jason - The Instrument Place commented  ·   ·  Flag as inappropriate

    Per Ship Station's support response, I'm posting a comment to follow this thread.

    ShipStation 1/21/2020 response:

    "In order to connect a Magento store to ShipStation it must meet the following requirements:
    Connection Requirements:
    An active store using Magento.
    Magento 2.0 - 2.2.x: The Magento username and password.
    Magento 2.3+: The ShipStation API Key generated by the Auctane-ShipStation plug-in file.

    So, per the guide requirements we do currently support up to Magento 2.3+. We do have plans to implement a plugin for Magento 2.4, currently we do not have an ETA on when the new version will be available. I do apologize for any inconvenience this may cause.

    To follow the release of the Magento 2.4 Plugin, Please leave a comment on our feedback forum thread for 2.4 found here: http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/41244484-magento-2-4-0"

  • DPS commented  ·   ·  Flag as inappropriate

    @stephan, it is ridiculous that they haven't released an updated version but there is a solution which is stated below by @User357 and we just implemented last week and it works perfectly.

  • Stephan Siebenbrunner Tier One Sports commented  ·   ·  Flag as inappropriate

    When will Shipstation's magento module support 2.4.x? I can't believe that shipstation is so far behind in development and does not support such widely used e-commerce platform.

    Please release a version that is compatible with the latest magento version ASAP!

    Thank you

  • Dan OCallaghan Brown Paper Packages commented  ·   ·  Flag as inappropriate

    Also launching magento 2.4 wesbite and am super frustrated that we can't migrate our shipstation integration & functionality across. Have paid for ship@ease app for an interim solution to export orders/ import tracking IDs but massive amount of manual work & not real time feeds. Shall take a look at User357 solution also... but come on shipstation hurry it up!

  • Ryan Hsu LeReve commented  ·   ·  Flag as inappropriate

    The patch works fine, however I did find a small issue, the order comments are not fetched properly in the shipstation. @User357 do you also come across this issue?

  • isreport commented  ·   ·  Flag as inappropriate

    @User357, thanks for posting your solution. Has anyone tried applying @user357's patch? Looking for pitfalls. Thanks!

  • isreport commented  ·   ·  Flag as inappropriate

    We are also upgrading to Magento 2.4.0. Will be good to have the support asap.

  • User357 commented  ·   ·  Flag as inappropriate

    OK, Sure Our Developer has just published his code/fix for Magento 2.4.1 and ShipStation. It works Multi Store Setup as well. Please use on your own risk. Consult your own developer for any other questions or fixes: The FIx can be found on GitHub and direct link is here:
    https://github.com/irajneeshgupta/shipstation

  • CuttingEdgeStencils commented  ·   ·  Flag as inappropriate

    User357, Would you be kind enough to share the fix that your dev applied? There are many merchants who are stuck with the 2.4 upgrade not working with Shipstation.

  • User357 commented  ·   ·  Flag as inappropriate

    Hi Yes, We are Enterprise clients, and after talking to the Account Manager They told me the this fix is not Critical for them, and developers have more important tasks they are focused on. SO, then, I asked my own developer to look into this Extension/Add-on to see if he could fix it...... AND THEN He found bunch of errors that was preventing it to properly work, and applied his fix, and then ..... EVERYTHING WORKS now with Latest Magento 2.4.1. We use Magento MSI and it even ships the Orders that has 0 qty on Magento and have Order in Processing stage that not shipped yet (previously you were not able to ship if there is not enough qty in your Multi Stock Inventory). So basically all works as expected.

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