Allow new print template for CN22
In the UK we are meant to use a standard sticker for low value exports that contains informations for the receiving countries customs team to quickly identify the contents of the package.
In ShipStation we only have the cusoms invoice which is barely readable when printed to a 6x4 label.
All it would take to satisfy UK needs would be to add a new customs invoice template in the form of a CN22.
And more advise as of today, 12JUN20.
https://help.parcel.royalmail.com/hc/en-gb/articles/360015472614-Adding-customs-information-to-your-products

1 comment
-
Barbara Pellizzari Miso Paper commented
You've recently implemented CN23 labels, but for anything less than £270 this isn't needed.
Your help pages for Royal Mail casually suggests that a CN23 is just as good as a CN22, but this is definitely not true.
A CN23 is much bigger, has loads more info and needs to go in a plastic wallet, which is wasteful and time consuming. Many of the parcels I send are actually too small to fit a plastic wallet on the front. The CN22 exists (for items below £270) for a reason and you really should support it.
I will continue to use Royal Mail Click and Drop in the meantime for any international orders.
PS - For anyone reading this with the same issue, the only platform I've seen that supports a CN22 template at present are Zenstores and Click and Drop, but there may be others.