Create a pickup order fulfillment option for Shopify in Shipstation. Manually marking as shipped does not work adequately
Currently, when a customer purchases an order in Shopify and selects "pickup" as the delivery method, there is no good way to fulfill that order from Shipstation. In Shopify order admin, when you select that a pickup order has been prepared, the customer receives an email stating "Your order is ready for pickup". However, in Shipstation, if you manually mark the order as fulfilled, using Other Actions-->Mark as shipped, and you uncheck the "notify customer" box, the customer still receives an email from Shopify (not Shipstation), stating that their shipment is on the way (see attached screenshot, this was an order manually marked as shipped with notify customer unchecked). This is because when Shipstation notifies Shopify that an order has been fulfilled, there is no way for Shopify to know whether it was shipped or prepared for pickup. So by default, Shopify notifies the customer that the order has shipped. Naturally, this is very confusing to the customer, who now thinks that their order has been shipped out when they wanted to pick it up. Shipstation needs to coordinate with Shopify in order to facilitate a better API interaction with regards to pickup order fulfillment. As of right now, my only option is to fulfill pickup orders from w/in Shopify, and then move to Shipstation to fulfill the orders that are being shipped.