Port out ord number into FBA Amazon instead of their cumbersome order ID
I'd like to see my cart's order number ported into FBA Amazon, to maintain consistence and make tracking easier, when there is a delivery problem.
As of now, the order number is not ported, so Amazon assigns a unique order ID that is very long and cumbersome.
If shipworks ports our order numbers into FBA Amazon, we can trace them when necessary very easily.
Thank you for submitting this request/voting and helping us to improve ShipStation! We will review the FBA API and determine if this is possible given our current infrastructure. We’ll let you know once we have an update!
Monte Energywise Solutions LLC commented
I would like to see this as something that could be done for any selling channel. Being able to place your own order/invoice number would be immensely helpful for bookkeeping purposes.
Nicholas Shum Commerce Labs commented
We need this so much as well, to help us find orders within FBA especially since there are known issues with tracking numbers not being sent over to Shipstation as highlighted in this thread: http://forums.shipstation.com/discussion/681/amazon-fbm-orders-fulfilled-by-fba
I have no votes left, but this is a must for us too.
Maninder Kaur AMAZING ODYSSEY INC commented
Must have option to ad prefix or suffix to order number else we might endup with duplicate orders. add shipstation or FBM in front of order then order number.
Jeffrey Jan Frontline Advance LLC commented
I would really like this as well. When orders get stuck or lost, we have to go find the orders and contact amazon customer service to get refunds on shipments lost. not being able to look up the orders makes it very hard to manage.
Port our Order Number into FBA....sorry for the typos!