Post a public facing roadmap for new features.
Whenever I ask about a feature or about fixing a bug I'm directed to the "Product Feedback" forum. However it makes me feel like I'm screaming into the void because ShipStation has never posted a public facing roadmap on what features they're working on.
So my request is to post a public facing roadmap where new directions, features, and bug fixes are listed publicly. I think this would give some confidence to the user base that ShipStation isn't just a legacy product.