Automate the backorder process
The ability to select items to be made into a BACKORDER is critical. When you can't ship an entire order - to have to go in and MANUALLY split it first, then ship the first part etc etc is tedious and creates a LOT of extra work.
One should be able to select items that are not shipping in an order, mark them as a backorder, (or even CANCELLED) and have a new order created with the backordered items. IN addition, those items should be listed in the notes or as an add on to the currnt order so the cusomter knows that there are pending items.
Curently we have to do this entirely manually and its insane.
Backorders and part shipping are a fact of life, shipstation needs to provide for this in a smoother way.