It would be nice if you could uncombine orders. Sometimes you combine orders shipping to the same customer and then they call and want to cancel one order. Now you have no way to uncombine them and are left with having to cancel the whole order (so both orders) and having the customer have to go through reordering the product. We may lose the business if they take it elsewhere.
Tommy Millett Millett Brands, Inc. commented
This needs to be fixed. I'm having this issue too. Customer opened two orders, I combined them, and now customer wants to cancel one of the orders.
kyle pratt ante up graphics commented
Why in the world there is no option to uncombine orders is the most rediculous thing ever.
I was told that I would need split and then create the orders as new and then update the selling channel on our own.
This make absolutely no sense