Branded Returns Portal - Change the Wording
The current wording on the Branded Returns Portal is this:
Look up your order
Enter your order number below along with your zip code to find your order."
We get multiple customers a day calling that they could not use this to generate a return label. We found that they are entering their billing zip code, not their shipping zip code. We should be able to edit this text. Customer support said this is currently not possible. Please review this and make this more customizable.