First, I would be appreicated your service!I've been downloading "Order-Dara Export" from the order.But I also would be nice if I can see "Currency" there.When I get GBP 54.66 order, I was able to see as USD 54.66.Hope to be added Currency tab for international orders and stores.Thanks.
Hi! ShipStation is still in the process of understanding the best way to address multiple currencies within a single ShipStation account. We greatly thank you for your patience as we work towards supporting this much-desired feature.
Maaike McClelland Queen of Cases commented
Any update on this? Sorely needed!
Robin Szemeti Matrix Amplification Inc. commented
when we ship a 999 Aussie dollar item to Australia it is ESSENTIAL that the amount shown on the customs invoice is 999 AUD ... not some goofball exchange rate into GBP or USD ... it MUST be 999 AUD, reason: 0-999 AUD is duty free, 1000 AUD and above gets stung for around 300AUD in taxes. We have 3 magento stores, 1 in GBP, 1 in USD and one in AUD ... and soon one in Euro .. it is ESSENTIAL that when Shipstation imports from Magento it uses the right currency for each order. You MUST track the order value and the order currency.
William Faust commented
Just processed my first International shipment through Amazon UK and needless to say it is throwing my data off!
Either convert the amount to USD or have a currency field that reflects accurately.
Alex Szymkowski Green Valley Superfoods commented
Currency conversion is very much needed especially for the Amazon.mx
it shows me product total for $1,977.28 USD when its actually mexican pesos, and thats roughly $100 USD.
Hope you guys can get this done before the holiday comes around
Currency conversion is very much needed as we're selling on eBay UK and the packing slips show US Dollar instead of Euro. This creates confusion and defeats the purpose of automation.For now we are forced to print UK packing slips separately.
Janea Knight commented
Actually conversion is a nice idea but for now we really just need it to report the proper symbols from the appropriate marketplace. That way I won't think someone paid $625 dollars when it was actually 62500 pesos. Then the more challenging task of conversion can be worked on later.
Janea Knight commented
This is especially terrible with Amazon Mexico! I got an order for $625 and it threw everything out of whack. It was actually 62500 pesos!
I love this idea!
I am going to go on and merge this idea with an existing product idea. Your 3 votes will be added to this existing idea!
For international marketplaces (Amazon.ca, Amazon.co.uk. Amazon.jp, ect) where transactions occur in foreign currencies, ShipStation imports the transaction and treats all currencies as US dollars. For example, an item that sells for 20.00 Canadian dollars on Amazon.ca, is imported into ShipStation as a 20.00 US dollar transaction. However in reality, the sale was for about 15.45 US dollars.
This creates several issues:
1) Reporting under the ShipStation Insights tab is not accurate.
2) Customs declaration forms are generated with incorrect values and are not compliant with federal/international regulations.
3) Recipients of these orders are charged excessive customs and duties fees.
Tracey Hicks all things real estate commented
Definitely need this! We get many orders from Canada and have had customers ask us for their total in Canadian currency.
Adrian Briggs Enth Degree commented
This is incredibly backwards. ShipStation imports orders from GLOBAL marketplaces yet where is the support for this currency? The info. is listed in respective Amazon API but where is the currency of the order in SS?
Is this the most ridiculous thing ever? If a customer paid EUR for an item, why does SS show this as USD?
This bug was first posted 2.5 years ago and has been under review for nine months. There really isn't that much to research so you've obviously put this on the backburner and haven't lifted a finger towards consideration or implementation. It's beyond me how you can be so cavalier with such a serious bug. You thanked us for our patience, but no one is being patient, we just have no choice. We're just seething with frustration.
Hey everyone, we'll continue researching the best ways that currency conversion could be handled. Lots of good information from you guys on this. Keep on voting and adding your personal insight as to why this feature would be a great addition to our interface. Every bit helps, and we thank you for your patience!
Bulo Shoes Bulo LLC commented
Please add world currencies! We sell on Amazon.CA but all our CAD orders are showing up like they were in USD- totally WRONG!! Please fix this bug ASAP. It's very bad to give wrong information to Customs.
We opened up Sales Channels to AMZ-UK, CA and MX in 2015. This lack of functionality with not even a realistic/effective work around is extremely frustrating. I would agree with other users that this is NOT a feature enhancement, rather a bug that needs to be addressed immediately, even offer up some type of workaround until you get the time to address properly. As it stands now, I have to look for an alternative shipping source to handle these sales channels. Please give this the attention and priority that it deserves.
I'm glad to see this idea has been presented. We are having a serious issue with being unable to designate value in currencies other than US dollars. We currently sell in marketplaces that allow customers to purchase products in their own currency (Canada and Australia, for example) but those shipments are submitted to an exchange rate at customs anyway. I look forward to a solution from the awesome minds at Shipstation!
Thank you for the added info and continued patience! At this time we don't have an update here as this idea touches many areas in ShipStation, we want to make sure we build a solid solution that will provide value to all users.
any updates here??
as this is definitely needed!