First, I would be appreicated your service!I've been downloading "Order-Dara Export" from the order.But I also would be nice if I can see "Currency" there.When I get GBP 54.66 order, I was able to see as USD 54.66.Hope to be added Currency tab for international orders and stores.Thanks.
Curtis Hall Black Gold Auto Parts commented
My dhl.ca has a simple drop down for currency, anyone who has used it will know. Adding such a drop down to the top center of the customs declaration form that relates to the declared currency on the invoice would be an easy fix, even easier would be to have a box that change be changed right there with our account default being the default; with a default setting in display settings.
Currency conversion needs to be implemented. We're based in the US, but sell on Amazon Mexico, Canada, and China. It's especially troubling when orders for Amazon Mexico come in, and something that costs 207 MXN (which is ~$12 USD) comes in to the system as **$207**.
Imagine how horrible this is for customs declarations. Customers might end up paying import taxes on an item that ShipStation is trying to automatically value at $207, when it's only valued at 1/20 that price.
It's also terrible for our automated ShipSurance filter (any order over $100 gets ShipSurance automatically applied). So now the system is automatically applying insurance to packages that really only cost $12, and it's applying $200 worth of insurance, at that.
It would be great if, in the store setup section, there was simply an option to compensate for this. Just a simple conversion for all orders coming in from that store, to change all values from one currency to another.
John Lin mobileadvance commented
The Insight is not showing revenue from Amazon Canada and Mexico in proper converted USD. The amount is off in USD, please fix this problem, thank you.
Yet again, your poor software has caused me problems ... an australian customer just got charged $353 in customs that should have been zero ... because your poor software shipped his $800 AUS order as £800 GBP ... and he incurred charges because it was now over $1000 AUS ...
This happens reguarly. I am surprised that after 3 years, you are still trying to "understand the problem" .. if I sell something for $999 AUS I want it on my customs declaration as $999 AUS ... if I sell something for £595 I want it on my customs declaration as £595 ... I do NOT want some ****** conversion .. as being $1 out could make the difference between paying lots of duty and paying nothing.
At least... let me edit the product total price. I could done it manually.
We wish at some point in the future Shipstation could do currency conversions for marketplaces associated with other countries (such as Amazon.mx or Amazon.ca). We have integrated our Amazon.MX account (Mexico) to Shipstation, the orders are received in Pesos but we noticed on Shipstation it is reading it as US dollars. For example if the Amazon.mx order total is MXN$5,785.48 which is USD$329.03 but in the reports it is reading the MXN$5,785.48 as USD$5,785.48
Davide Formica 1MOTOSHOP LLC commented
We need this too!
We can't ship orders that come from Amazon.(different country). Product Total and Shipping Total is imported as if it was USD but the fact is that the value imported is foreign currency. Making the total value a very high amount generating issues with customs.
We can't ship those orders directly from Shipstation. Our workaround is to manually duplicate the order with the correct USD values, ship, then manually update the tracking on the original order. We can't continue doing this much longer. So, we either get an update or we have to find another solution.
Currency support please! As the number of selling channels increases, we're getting all kinds of different approaches to currency from the different marketplaces, and we can't always change the currency in the marketplace, such as with Amazon. Right now my numbers are just importing wrong from Amazon, so currency support would be greatly appreciated.
Derrick Pack PackKing commented
Reference how Google does it in their spreadsheets. I can run a quick Google Finance formula at any time ( for instance '=GoogleFinance("CURRENCY:GBPUSD")') and this will convert over immediately. Just make a way to utilize Google API's and take a snapshot of the currency rate at the moment of sale.
If you could find a way to utilize someone like X-Rates historical data it may be useful too (go here: http://www.x-rates.com/historical/)
Doesn't seem to be that difficult though, and yes, it is VERY frustrating that this still isn't implemented (seems kind of 101 necessity); been waiting over 2 years for this myself (others longer I think).
Guys, this is 4 frickin' years now ... are you going to support international shipping or not? If you are then it is ESSENTIAL that you create customs declarations in the correct currency to match the invoice, if the invoice is in CAD, the customs declaration has to be CAD, if the invoice was USD, the customs declaration has to be USD ... its not difficult.
4 years now?? if you are not going to support international shipping, just say so and we can all try and find a provider that is.
Same issue here. Need the custom forms commercial invoice to display currency code as USD and not CAD. Is there a way this can be changed manually by SS in the backend.
Yves Cadieux Arkel Inc commented
We sell worldwide and need to have the proper currency appear on the export documents. It looks like ShipStation only imports the base currency from Magento. (we use 4 currencies, CND, USD, Euros, and GBP) Using the base price is This is useless for us. It is very important that the export document be accurate and we are not able to make this happen with the current version of ShipStation. Can you make this happen?
Maaike McClelland Queen of Cases commented
Any update on this? Sorely needed!
when we ship a 999 Aussie dollar item to Australia it is ESSENTIAL that the amount shown on the customs invoice is 999 AUD ... not some goofball exchange rate into GBP or USD ... it MUST be 999 AUD, reason: 0-999 AUD is duty free, 1000 AUD and above gets stung for around 300AUD in taxes. We have 3 magento stores, 1 in GBP, 1 in USD and one in AUD ... and soon one in Euro .. it is ESSENTIAL that when Shipstation imports from Magento it uses the right currency for each order. You MUST track the order value and the order currency.
William Faust commented
Just processed my first International shipment through Amazon UK and needless to say it is throwing my data off!
Either convert the amount to USD or have a currency field that reflects accurately.
Alex Szymkowski Green Valley Superfoods commented
Currency conversion is very much needed especially for the Amazon.mx
it shows me product total for $1,977.28 USD when its actually mexican pesos, and thats roughly $100 USD.
Hope you guys can get this done before the holiday comes around
Currency conversion is very much needed as we're selling on eBay UK and the packing slips show US Dollar instead of Euro. This creates confusion and defeats the purpose of automation.For now we are forced to print UK packing slips separately.
Janea Knight commented
Actually conversion is a nice idea but for now we really just need it to report the proper symbols from the appropriate marketplace. That way I won't think someone paid $625 dollars when it was actually 62500 pesos. Then the more challenging task of conversion can be worked on later.
Janea Knight commented
This is especially terrible with Amazon Mexico! I got an order for $625 and it threw everything out of whack. It was actually 62500 pesos!
I love this idea!