Enable all shipment notifications
FedEx and others have various push options for letting shippers and recipients stay on top of shipments (when picked up, when something unexpected happens, when it is out of delivery, etc.). With Shipstation the ONLY notification that comes is when it is delivered.
I want to know if a customer's shipment is delayed, if there is a problem. And, if it is picked up. And knowing that shouldn't involve me having to go and fetch the information. There should be an option with each shipping company as to which of their notifications you want to get and which you want your customer to get.
And, ideally, this should be over-ridable on each order
Paul F Balloons Online commented
Basically UPS Quantum View. It's an incredible tool, and simple in concept to integrate. Shipstation already has the customer email address from the Marketplace. According to UPS, Quantum is an added feature option that just needs to be selected and then the users email needs to be inserted.
Simple in concept, not sure about integration. It's possible this feature is only available on Worldship. If possible, it would make a world of difference. We are struggling with customers not having enough information regarding their shipment. Quantum View Notifications seems to be the solution. I'm looking at other shipping platforms like Shipstation that have integration with Quantum View Notifications.