Selection of email address for sending a separate notification with BCC
We are using TrustPilot to get reviews of the products people are purchasing. We need to send out a BCC to TrustPilot for them to fire a product review after the product has been received. Currently fires the BCC every time. We need to select what templates get an additional BCC sent out. Otherwise the customer will get multiple emails to review the product.
Ian Hall Steel Images commented
Be able to add additional email addresses (more than one) to each customer order so customer service teams can receive copies of courier update emails sent to customers.
These email addresses could be added globally and appended to all orders, assigned to orders through rules and automation, or be added manually to orders one at a time.
All 3 are useful.