Product Level Data Points Exposed to Automation Rules
I have been using shipstation for many years now, and something I have wanted from this software since the beginning, and never been able to dial in, is being able to set up enough criteria to determine the correct way to ship every order that is imported, and essentially have shipstation tell our shippers how to ship an order, what packaging a product goes in etc.
This is something that should seriously be worked on, as any Retailer with any amount of complexity to their product offerings would benefit from having more intuitive options and control over automation rules.
The problem with the current options for automation. Whether it be the automation rules, shipping level mappings, preset groups, or product defaults, none of these options handle every aspect nor aware of the other settings, they simply override each other in a not so logical order. Thus never using all the data-points needed to dial down and have the determined shipping method be accurate.
Here are a couple actual use cases from our inventory of products to help provide better context to what it is I want so badly to accomplish.
Example 1: Products that are too long to be shipped by our default shipping service (DHL Global Mail), and which are under 1 LB would need to map instead to USPS First Class. But without either product level data points, "length" or the product level "shipping default" being available as filters in the automation rule, there seems no way of accomplishing this.
Example 2: ORMD/Hazmat Products that need to be shipped by Ground services only. Same problem as previous, No way to have shipstation automate mapping of these orders differently than any others without product level overrides of some sort. In this case, it makes logical sense with the current system to just be add the products shipping default as an exposed data-point to filter in automation rules, than a ground shipping method can be added to such products shipping defaults, and thus not overridden when other automation rules are applied.