Being able to customize the name of each Custom Field would be incredibly helpful.
When I import from a CSV, I'd love the opportunity to customize our Custom Fields (1-3) so that it's clear what they're being used for. We currently have to use a shared document with a key. And that's not as simple as just being able to have a column that clearly says what the data means.

16 comments
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ptshipper commented
This would help make our order flow easier and would be much appreciated.
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Mark Leenheer ShootingTargets7 LLC commented
These legions of unacted on feature requests (many years old) would be a gold mine for any competitor doing market research.
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stephen pazyra 1-800-Bakery commented
Yes, It would be helpful. This is been asked for over the past 2 years.
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Jon Bryan RemoteControlDepot commented
Oh Yeah. That would be incredibly powerful....
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Sarah Wilson Crinklelove. commented
Disappointed to see after 3 years this still hasn't been implemented. I use a custom field to enter the date item was received from client because that starts my service turnaround time, not their order date. Really need this capability!
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Celine Truong Premere Marketing commented
Unbelievable that ShipStation hasn't implemented this in 2 years since it's been suggested!
Apparently, ShipStation is either 1) no longer investing in developing their product or 2) has nobody on their team who cares about human usability and knows how to optimize it.
Fixing this bug (obvious design oversight) would REDUCE SO MANY DATA ENTRY ERRORS for customers' teams who currently have to remember what each Custom Field means every time they work on a record.
HUGE WASTE OF CUSTOMER TIME and HUGE CONTRIBUTOR TO DATA ENTRY ERRORS just because ShipStation doesn't want to invest a couple hours of design, coding, and QAing to allow customers to rename the title shown on the screen for Custom Fields.
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Tagstand Shipping Tagstand commented
I vote for this too
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Shane Barnette commented
I'd like this also :)
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JeffAI commented
Yes please! When using more than 1 custom field it makes it more difficult to deal with. This should be a simple fix.
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Chris Fink Unmanned Vehicle Technologies commented
Yes! This would be amazing.
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stephen pazyra 1-800-Bakery commented
Yes this would be great! Need more people to ask for it.
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Mary Ramenofsky WeckMethod commented
we are using a custom field for notes to the warehouse when filling orders. i'd like to rename the name of that field so the user processing the shipment knows which field to put those notes in
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mnwarehouse commented
We are using Custom Field 1 for PO#, but would like the flexibility to name it whatever we want on all of the custom fields.
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Zack commented
Definitely wanted. For example instead of "Customer Field 1" we would want it to say "Reference" and when added to the columns view it would also just say "Reference" instead of "Custom 1".
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moyo commented
a great idea
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stephen pazyra 1-800-Bakery commented
Able to re-name the Custom Fields 1,2,and 3 to what we want.