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Being able to customize the name of each Custom Field would be incredibly helpful.

When I import from a CSV, I'd love the opportunity to customize our Custom Fields (1-3) so that it's clear what they're being used for. We currently have to use a shared document with a key. And that's not as simple as just being able to have a column that clearly says what the data means.

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Branden Harvey Good Good Good shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Sales PrincetonCryo.com commented  ·   ·  Flag as inappropriate

    We use all three custom columns - one for our PO#, One for Scheduled Ship Date and One for Customer Notification Date. Would save a bunch of time if we could just type the date in the properly labelled column instead of all the extra text in each entry explaining what the date means! Please please please please please implement this suggestion.

  • Little Colorado commented  ·   ·  Flag as inappropriate

    ShipStation never implements anything. :/ There are so many things missing from this software that are big "duh."

  • David Anderson June Wagon Cookies commented  ·   ·  Flag as inappropriate

    Any updates on this? I'm actually really surprised to find this thread because it seems like such a no-brainer that I just assumed that you could change the name.

  • ptshipper commented  ·   ·  Flag as inappropriate

    This would help make our order flow easier and would be much appreciated.

  • Sarah Wilson Crinklelove. commented  ·   ·  Flag as inappropriate

    Disappointed to see after 3 years this still hasn't been implemented. I use a custom field to enter the date item was received from client because that starts my service turnaround time, not their order date. Really need this capability!

  • Celine Truong Premere Marketing commented  ·   ·  Flag as inappropriate

    Unbelievable that ShipStation hasn't implemented this in 2 years since it's been suggested!

    Apparently, ShipStation is either 1) no longer investing in developing their product or 2) has nobody on their team who cares about human usability and knows how to optimize it.

    Fixing this bug (obvious design oversight) would REDUCE SO MANY DATA ENTRY ERRORS for customers' teams who currently have to remember what each Custom Field means every time they work on a record.

    HUGE WASTE OF CUSTOMER TIME and HUGE CONTRIBUTOR TO DATA ENTRY ERRORS just because ShipStation doesn't want to invest a couple hours of design, coding, and QAing to allow customers to rename the title shown on the screen for Custom Fields.

  • JeffAI commented  ·   ·  Flag as inappropriate

    Yes please! When using more than 1 custom field it makes it more difficult to deal with. This should be a simple fix.

  • Mary Ramenofsky WeckMethod commented  ·   ·  Flag as inappropriate

    we are using a custom field for notes to the warehouse when filling orders. i'd like to rename the name of that field so the user processing the shipment knows which field to put those notes in

  • mnwarehouse commented  ·   ·  Flag as inappropriate

    We are using Custom Field 1 for PO#, but would like the flexibility to name it whatever we want on all of the custom fields.

  • Zack commented  ·   ·  Flag as inappropriate

    Definitely wanted. For example instead of "Customer Field 1" we would want it to say "Reference" and when added to the columns view it would also just say "Reference" instead of "Custom 1".

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