Splitting Order Automation
Hi- We often times have back orders but can ship partial shipments. Would love the ability for Shipstation to automatically split orders for us based on rules.
Thanks for your feedback!
We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!
In the meantime, could you let us know what criteria you would base these rules on?
Any other workflow information for how you’re currently working around this, and how you would like to do this in the future would be helpful.
Brad Taylor FCE commented
We would greatly benefit from having this feature added. Each of our products uses a box as its packaging so we need separate shipping labels for each. The ability to split based on quantity would be great.
This is a MUST!
would LOVE to see this as well
The Foggy Dog The Foggy Dog commented
We have SKUs that are bundles of 2 items and they ship from two different locations. It would be great to be able to automatically split certain SKUs into two orders.
Sara Mellado Operatoc Club, LLC commented
YES! Please make this happen!
I would love to see this option. We have a certain product that has to ship via a different method than all our other products due to the nature of the product. If there was a way to automatically have that item split out into its own order, and then I could also use automation to set the carrier/method for that item, that would eliminate a significant amount of manual work for us. Thanks!
Miles B. Cohen Miles B. Cohen commented
We would greatly benefit from an automation rule to split orders. Some of our products ship from a second location. And quantities too great for a single box could autmatically go in two boxes. So splitting by SKU, by tag, and by quantity would be wonderful. Thanks.
Miles B. Cohen Miles B. Cohen commented
We also would greatly benefit from an automation rule to split an order based on Item SKU and on quantity. Some items ship from a second location. And if the quantity of one item is too great for one box, it would automatically generate a split order.
We use two box sizes for all of our products and bundle boxes together with a strapping machine. In our business, each box contains exactly one item. We manually split an order when a customer has 8+ items in Box Size A or 10+ items in Box Size B, but it's easy to make a mistake and forget to split an order -- especially with batch printing.
We also have customers who order the same thing every week (e.g. 27 items split into three bundles). It would be nice if shipstation could recognize our recurring orders and split them appropriately.
Ricardo Rivera Lavit LLC commented
Agree - needs to be a feature!!! This is basic to most WMS systems and should be a minor engineering hurdle for the Shipstation team!
Adding the split order option under order automation would fix the issue. Then users can have an auto tag do the criteria to split, and then the action can be splitting the order.
Brett DeVore Zero Foxtrot commented
+1 - I can't believe this isn't a feature.
We get 1000s of orders per day, and have to manually split certain orders to fit into USPS flat rate envelopes. We have an automation rule that creates a tag automatically for orders that need to be split, then we have to manually go through and split them, which takes hours per day. Please add this feature. Thank you!
Doug Johnson Year commented
This would save us a substantial amount of time.
We do a lot of print on demand products that fulfill by the print on demand company - we also have multiple products that ship from a couple different warehouses - none of these are drop ship products.
While splitting them manually works perfectly fine - it's definitely a time sink and there leaves room for human error in terms of accidentally marking a product that is fulfilled from the wrong location which ends up with the customer not receiving their product and us not being completely aware of it until they let us know.
Ryan Gauvey RJG Sales and Supply commented
Another +1 for an auto split feature based on product SKU. I'm out of votes, but we would love this feature.
Being able to auto-split orders based on products ordered would be a welcome feature. We're going to be using different fulfillment locations based on product types, and while manually splitting these orders is doable for the immediate future, it won't be for long. We'll be reliant on this feature as order volume scales.
Company X Merch Company X Merch commented
Yes, can we please be able to split orders upon import into ShipStation? I have some products fulfilled in-house and some by a different company. Splitting every order manually is time-wasting. Would be great to have automation in order splitting!
YES! back ordered and sold out, or items that have been temporarily pulled.
Mandi Wheeler Brickyard Buffalo commented
I would love an automatic split function to be released. We have orders from ourselves and other vendors come in and we have to split them daily. It is very time consuming and could be streamlined if a new function would split them for us.
HomeLife Media HomeLife Media commented
This would save us hours a day if we could create an Automation rule that splits orders/items off based of a product tag.