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Automatically split items into shipments based on rules

Hi- We often times have back orders but can ship partial shipments. Would love the ability for Shipstation to automatically split orders for us based on rules.

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Amar Patel Thousand shared this idea  ·   ·  Admin →
under review  ·  AdminShipStation (Product Owner, ShipStation) responded  · 

Thanks for your feedback!
We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!
In the meantime, could you let us know what criteria you would base these rules on?
Any other workflow information for how you’re currently working around this, and how you would like to do this in the future would be helpful.

26 comments

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  • Sean Powell Mystyle Custom Products commented  · 

    We also need this for our primary order flow. The use cases must be many, even if we don't market this feature proposal for you. Essentially, ANYONE who has multiple dropship partners working with them to fulfill orders (aka a very common business model on the internet) needs this feature, because a customer can VERY commonly check out with one product from one dropship partner, and another product from a different dropship partner, and so on. That's not an edge case. That's a common use case. Manually splitting the orders seems to be a perfect example of a repetitive and formulaic task that the software should be doing instead of a person.

    All of the products are named, or have SKUs, so it's easy enough for the user to list out which products would be in one basket, and others in another, given the simple UI to create split groups and list products there...

    Why is this feature taking so long? It seems pretty straightforward from a programming standpoint (I am a developer). Pseudo code would be like...
    // if order's line items match rule...
    // Loop each line item
    // split order into as many orders as there are matching line items in different product groups marked for splits...
    // done!

    It's something one programmer could do in a month or two. You guys probably have dozens if not hundreds of programmers. It's a pretty common business case.
    Why has it been 5 years?

    I am available to help develop this, if needed, but I have a 10 person company, I think you probably have a lot more resources than I do. Please make this feature happen!

    Thanks!

  • mollusk commented  · 

    Our products are stored in multiple warehouse locations. Online orders spanning multiple warehouses (Shopify locations) have to be split manually in Shipstation. We have to do this every morning and it's laborious and error-prone.

  • Brad Taylor FCE commented  · 

    We would greatly benefit from having this feature added. Each of our products uses a box as its packaging so we need separate shipping labels for each. The ability to split based on quantity would be great.

  • The Foggy Dog The Foggy Dog commented  · 

    We have SKUs that are bundles of 2 items and they ship from two different locations. It would be great to be able to automatically split certain SKUs into two orders.

  • Daniel Phillips The Good and the Beautiful LLC commented  · 

    I would love to see this option. We have a certain product that has to ship via a different method than all our other products due to the nature of the product. If there was a way to automatically have that item split out into its own order, and then I could also use automation to set the carrier/method for that item, that would eliminate a significant amount of manual work for us. Thanks!

  • TribeShipper commented  · 

    Add auto split depending on PRE ORDER tag or other location. If we have multiple locations items ship from we need it to auto split them automatically. It gets very confusing for the locations to ship one order with multiples items that are in other places.

  • Miles B. Cohen Miles B. Cohen commented  · 

    We would greatly benefit from an automation rule to split orders. Some of our products ship from a second location. And quantities too great for a single box could autmatically go in two boxes. So splitting by SKU, by tag, and by quantity would be wonderful. Thanks.

  • Miles B. Cohen Miles B. Cohen commented  · 

    We also would greatly benefit from an automation rule to split an order based on Item SKU and on quantity. Some items ship from a second location. And if the quantity of one item is too great for one box, it would automatically generate a split order.
    Thanks.

  • CowboyBob commented  · 

    We use two box sizes for all of our products and bundle boxes together with a strapping machine. In our business, each box contains exactly one item. We manually split an order when a customer has 8+ items in Box Size A or 10+ items in Box Size B, but it's easy to make a mistake and forget to split an order -- especially with batch printing.

    We also have customers who order the same thing every week (e.g. 27 items split into three bundles). It would be nice if shipstation could recognize our recurring orders and split them appropriately.

  • Ricardo Rivera Lavit LLC commented  · 

    Agree - needs to be a feature!!! This is basic to most WMS systems and should be a minor engineering hurdle for the Shipstation team!

  • joshwright_SM commented  · 

    Adding the split order option under order automation would fix the issue. Then users can have an auto tag do the criteria to split, and then the action can be splitting the order.

  • KathrynOmalley commented  · 

    We get 1000s of orders per day, and have to manually split certain orders to fit into USPS flat rate envelopes. We have an automation rule that creates a tag automatically for orders that need to be split, then we have to manually go through and split them, which takes hours per day. Please add this feature. Thank you!

  • Doug Johnson Year commented  · 

    This would save us a substantial amount of time.

    We do a lot of print on demand products that fulfill by the print on demand company - we also have multiple products that ship from a couple different warehouses - none of these are drop ship products.

    While splitting them manually works perfectly fine - it's definitely a time sink and there leaves room for human error in terms of accidentally marking a product that is fulfilled from the wrong location which ends up with the customer not receiving their product and us not being completely aware of it until they let us know.

  • Matthew Olian Grateful Glass commented  · 

    Automatically splitting orders via rules would be a huge timesaver for so many- please consider adding this functionality!!

  • purityadmin commented  · 

    Being able to auto-split orders based on products ordered would be a welcome feature. We're going to be using different fulfillment locations based on product types, and while manually splitting these orders is doable for the immediate future, it won't be for long. We'll be reliant on this feature as order volume scales.

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