Automatically split items into shipments based on rules
Hi- We often times have back orders but can ship partial shipments. Would love the ability for Shipstation to automatically split orders for us based on rules.
The ability to automatically split items into separate shipments is now on the ShipStation product roadmap.
We will set this request to completed once the feature has been officially released.
Our products are stored in multiple warehouse locations. Online orders spanning multiple warehouses (Shopify locations) have to be split manually in Shipstation. We have to do this every morning and it's laborious and error-prone.
Brad Taylor FCE commented
We would greatly benefit from having this feature added. Each of our products uses a box as its packaging so we need separate shipping labels for each. The ability to split based on quantity would be great.
This is a MUST!
The ability to select items to be made into a BACKORDER is critical. When you can't ship an entire order - to have to go in and MANUALLY split it first, then ship the first part etc etc is tedious and creates a LOT of extra work.
One should be able to select items that are not shipping in an order, mark them as a backorder, (or even CANCELLED) and have a new order created with the backordered items. IN addition, those items should be listed in the notes or as an add on to the currnt order so the cusomter knows that there are pending items.
Curently we have to do this entirely manually and its insane.
Backorders and part shipping are a fact of life, shipstation needs to provide for this in a smoother way.
would LOVE to see this as well
Marilyn Ramirez The Foggy Dog commented
We have SKUs that are bundles of 2 items and they ship from two different locations. It would be great to be able to automatically split certain SKUs into two orders.
Sara Mellado Operatoc Club, LLC commented
YES! Please make this happen!
I would love to see this option. We have a certain product that has to ship via a different method than all our other products due to the nature of the product. If there was a way to automatically have that item split out into its own order, and then I could also use automation to set the carrier/method for that item, that would eliminate a significant amount of manual work for us. Thanks!
Add auto split depending on PRE ORDER tag or other location. If we have multiple locations items ship from we need it to auto split them automatically. It gets very confusing for the locations to ship one order with multiples items that are in other places.
Miles B. Cohen Miles B. Cohen commented
We would greatly benefit from an automation rule to split orders. Some of our products ship from a second location. And quantities too great for a single box could autmatically go in two boxes. So splitting by SKU, by tag, and by quantity would be wonderful. Thanks.
Miles B. Cohen Miles B. Cohen commented
We also would greatly benefit from an automation rule to split an order based on Item SKU and on quantity. Some items ship from a second location. And if the quantity of one item is too great for one box, it would automatically generate a split order.
We use two box sizes for all of our products and bundle boxes together with a strapping machine. In our business, each box contains exactly one item. We manually split an order when a customer has 8+ items in Box Size A or 10+ items in Box Size B, but it's easy to make a mistake and forget to split an order -- especially with batch printing.
We also have customers who order the same thing every week (e.g. 27 items split into three bundles). It would be nice if shipstation could recognize our recurring orders and split them appropriately.
Ricardo Rivera Lavit LLC commented
Agree - needs to be a feature!!! This is basic to most WMS systems and should be a minor engineering hurdle for the Shipstation team!
Adding the split order option under order automation would fix the issue. Then users can have an auto tag do the criteria to split, and then the action can be splitting the order.
Maggie Granado FREEBIRD stores commented
Would love for this to be an option as an automation rule! We have several locations where we need to pull our inventory from and have to split every single order to locate. If this was available to be used as an automation rule would be ideal! We have tried the new shipstation (V3) and thought that this would be a big part of the upgrade, but was a bit disappointed when it was not included.
Brett DeVore Zero Foxtrot commented
+1 - I can't believe this isn't a feature.
We get 1000s of orders per day, and have to manually split certain orders to fit into USPS flat rate envelopes. We have an automation rule that creates a tag automatically for orders that need to be split, then we have to manually go through and split them, which takes hours per day. Please add this feature. Thank you!
Doug Johnson Year commented
This would save us a substantial amount of time.
We do a lot of print on demand products that fulfill by the print on demand company - we also have multiple products that ship from a couple different warehouses - none of these are drop ship products.
While splitting them manually works perfectly fine - it's definitely a time sink and there leaves room for human error in terms of accidentally marking a product that is fulfilled from the wrong location which ends up with the customer not receiving their product and us not being completely aware of it until they let us know.
Ryan Gauvey RJG Sales and Supply commented
Another +1 for an auto split feature based on product SKU. I'm out of votes, but we would love this feature.
Matthew Olian Grateful Glass commented
Automatically splitting orders via rules would be a huge timesaver for so many- please consider adding this functionality!!