Automatically split items into shipments based on rules
Hi- We often times have back orders but can ship partial shipments. Would love the ability for Shipstation to automatically split orders for us based on rules.
Thanks for your feedback!
We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!
In the meantime, could you let us know what criteria you would base these rules on?
Any other workflow information for how you’re currently working around this, and how you would like to do this in the future would be helpful.
Lindsay Madill E.Z.Cap commented
Yes! Would love this feature!
Adam Goldstein Branch commented
Hi. I am interested. We sell office furniture and each product always has its own package. If someone orders a desk and a chair I want to be able to split the shipment into multiple packages automatically.
Ryan Maxwell Nebia Inc commented
Please do this!!
Need this, shocked like everyone else that rules cant be applied to do this automatically.
Also, when you fix this, make sure that the box size carries over properly. There are some bad caching bugs with your interface. When a shipment is split, the new shipment row tries to select a package size based on if the item has a saved preference already (which it does). Nothing appears in the dropdown as already selected as you expected. Click the dropdown to see the options and find the one you want to pick, and lo and behold the one you want is already selected, but its ghosted because it didnt show up, so you need to click any other item, then go back and click the one you wanted at the start.
The first screenshot you can see its blank, so you go to click it. Then when you click it you see what you want is already selected, and if you click that same package size you want, to confirm it, it returns again all white. So the workaround is to pick another box size, then go back and pick the correct one. This is slam my face in a wall all day long annoying.
Jake Oberle Faster Minis commented
This would be a great feature.
Adam Razik Bright Foods commented
We also definitely need this feature! It's essential that there be a way to create automation rules that automatically split the order into multiple packages or shipments based on things like quantity, weight, and/or shipping location.
Stephen Churchill MontCo Organics commented
Why hasn't this happened yet??
When a single order has multiple items that are to be fulfilled by different locations, Shopify automatically splits the order. That’s wonderful! BUT it still exports to ShipStation as a single order.
We are currently manually splitting these orders, and it is VERY time consuming.
Orders split in Shopify need to pull in separately, OR we need an automation rule to automatically split orders that contain multiple items being fulfilled by different locations.
PETE DENNY GCI Turf Services commented
We desperately need this auto splitting feature!!! This would save us so much time each day! Any word on this? It appears that many users need this feature. Please let us know how this is coming along. Thanks!
Will Ryan Wolven commented
PLEASE! make this feature to auto-split orders!? and make it so that it can split according to variant name (not only SKU!) We change our variant names back and fourth from "small" to small - pre-order"
Vernon Health commented
I would like to see this feature so I can automatically split shipments based on quantity. I have only shipping packaging for a single unit of my one SKU, and while orders of multiple units are rare, they do happen, and the rarity combined with the ShipStation interface makes them easy to miss.
I would use this feature to automatically make sure that every unit ordered prints a label, preventing me from missing multiple-unit orders in the future.
Stef Tock Jigsaw Marketing & Media commented
Could really do with this too. A lot of our orders contain items that are available for immediate dispatch and also items with a future ship date (like a pre order).
We'd really like to be able to create a rule that auto-splits any order if certain criteria are matched (i.e. split item into new order if SKU contains 'xyz' or if product title contains 'abc'). At the moment this has to be done manually, each day for hundreds of orders, which is prone to human error, and take a LOT of time. Please, please implement something like this.
Katie Lacy Coda Records commented
Any movement on this? I have an issue where a customer is selling a pre-order and if this pre-order is within an order we want to ship the other items out first.
LAURENT COHEN Mixware LLC commented
This would be a very useful feature for us as well.
We use ShipStation with Quickbooks Enterprise, using Connex to sync orders to ShipStation and shipping info back to Quickbooks. We created rules in Connex to place customer 3rd party shipping account numbers in custom field 1, and customer PO# in custom field 2. We also created automation rules in ShipStation to change billing to 3rd party based on custom field 1. This is working great, except it doesn't work in combination with split shipments. Once we split a shipment (after 3rd party rule has been applied), billing reverts back to recipient and 3rd party account needs to be rein put manually.
Here's what we would like to see happen when splitting a shipment (whether split manually or based on the rule requested in the original post):
- Billing for the first shipment should stay on 3rd party, and all subsequent shipments for the order should automatically be set to 3rd party as well.
- Shipping notes should be copied from the first shipment to all subsequent shipments (we need the info in the custom fields to be copied over when items are moved to a new shipments)
In regard to the PO# in custom field 2 - Many of our customers require each box to have a packing slip with scannable PO#. This is the main reason we use split shipments. We created a custom packing slip but we need the PO# in custom field 2 for each shipment. Right now we are copying it manually after moving products to new shipments.
So instead of copying shipping notes manually, and re-inputing 3rd party accounts manually, having automation functionality for split shipments, as well the fixing some of the quirks mentioned above will greatly improve our workflow.
We are extremely interested in this! We have some fragile items that ship separately every time and would like to split the orders automatically.
Please allow this feature! This would help so much. It's been two years now and all you've done is work on a new UI that everyone hated instead of listening to customers lol
Returns Golf Anything commented
We ship with multi location inventory from Shopify. I am very disappointed to see that Shipstation has yet to come to the table with a solution to this. I have found a multitude of forums where people are going nuts due to the inability to split orders automatically. Hopefully Shipstation will come to terms and work on this, or I am definitely taking both of my accounts elsewhere as soon as I find someone offering better solution than hours of unnecessary and redundant manual order splitting.
PLEASE SHIPSTATION - Do something about this
There is an older feature request along the same lines with 60+ upvotes: http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/11694558-splitting-multiple-orders-simultaneously
Please add this feature. We ship hazmat items that have complicated maximum quantity rules so we always get nervous when we receive large orders.
Any word on this? We have digital files associated with one of our shops (integration with a service called Pledgemanager) and to split the PDFs from the physical products automatically would save a lot of time and effort. There are hundreds of orders to sift through, and it would be great if I could separate the PDF orders from actual physical copies of the books we sell.