Automatically split items into shipments based on rules
Hi- We often times have back orders but can ship partial shipments. Would love the ability for Shipstation to automatically split orders for us based on rules.
Thanks for your feedback!
We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!
In the meantime, could you let us know what criteria you would base these rules on?
Any other workflow information for how you’re currently working around this, and how you would like to do this in the future would be helpful.
Austin Lockwood Points and Pints commented
We fulfill from different production locations and warehouses, and some of our products are made-to-order. Allowing us to split orders on rules would save a 30-60m of work every single day spent routing orders to the right facilities.
This feature would aid productivity. For us, shipping 4 items is broken down into 2 shipments of 2. Creating an auto-split would allow us to place the automation higher on the hierarchy and then apply the automation for 2 items to each sub-order.
As it stands, we have to create multiple shipments within each order returns errors with printing invoices especially in regard to customs orders which get one invoice per order.
jessica bogacki Dreaming Turtle commented
We need this asap. Simple use cases...
If Order Weight is greater than 5lbs and Total Quantity equals 2 then Split Order.
If item SKU is 'This5' and Total Quantity is greater than 1 then Split Order.
A good use case for this would be to separate pre-order items from in-stock items into different shipments.
MARISSA JOHNSON CREAM Design and Print commented
Vote for this option
Would everyone who voted here change your votes to a 3 please if you have available voting credits? Need to get this ranking higher as it has fallen out of the top ten as of now. They need to build this basic necessity, it's a huge waste of time for way too many people every day to need to do this manually.
Please add this feature. It is a time restraint to split these orders every morning!!!
N S commented
Here is our current workflow:
We have different SKUs stored at three different warehouses (each SKU is exclusive to each warehouse). A customer places an order and their order contains, for example, one SKU from each warehouse. This means we have to ship three packages to the customer.
Currently, every morning we have to log into shipstation and manually review each order to split the order, in this case, one shipment for each warehouse.
Once the warehouse fulfills their portion of the order, it is then assigned to the next warehouse, until the order is fulfilled. This causes huge delays for these orders.
Splitting shipments by automation rules will not solve this problem but is at least the first step.
There are many issues with this workflow, mainly that each warehouse has their own shipstation login. Since the entire order must be assigned, not just the individual shipments each warehouse processes their shipment one at a time. In an ideal world, each shipment would be able to be assigned separately and independently.
If anybody has suggestions on how to improve this workflow it would be appreciated.
Edit: An additional use case we currently would use this for would be when the quantity of a SKU exceeds the amount we can fit into one box, we manually split that SKU into a separate shipment. This is because we use one fixed box size for most of our orders.
Don Schnure CyberSamurai Marketing Inc. commented
Yes! Rules based on shipping zone
Brandon Hoff HOOPNERDZ commented
YES! Please add this feature
Michael Schroeder Oddly Correct commented
Yes, would love to have this feature. We ship prints in addition to bulkier items, and have to ship the prints separate in a stay-flat mailer
Naushad Ali Drain Strain, LLC. commented
Would really love to be able to add a split order rule.
'If quantity is greater than 3, split into order of quantity equaling 2 per shipment"
or something along those lines
Eileen Johnson FanPole commented
PLEASE DO THIS!
Lindsay Madill E.Z.Cap commented
Yes! Would love this feature!
Adam Goldstein Branch commented
Hi. I am interested. We sell office furniture and each product always has its own package. If someone orders a desk and a chair I want to be able to split the shipment into multiple packages automatically.
Ryan Maxwell Nebia Inc commented
Please do this!!
Need this, shocked like everyone else that rules cant be applied to do this automatically.
Also, when you fix this, make sure that the box size carries over properly. There are some bad caching bugs with your interface. When a shipment is split, the new shipment row tries to select a package size based on if the item has a saved preference already (which it does). Nothing appears in the dropdown as already selected as you expected. Click the dropdown to see the options and find the one you want to pick, and lo and behold the one you want is already selected, but its ghosted because it didnt show up, so you need to click any other item, then go back and click the one you wanted at the start.
The first screenshot you can see its blank, so you go to click it. Then when you click it you see what you want is already selected, and if you click that same package size you want, to confirm it, it returns again all white. So the workaround is to pick another box size, then go back and pick the correct one. This is slam my face in a wall all day long annoying.
Jake Oberle Faster Minis commented
This would be a great feature.
Adam Razik Bright Foods commented
We also definitely need this feature! It's essential that there be a way to create automation rules that automatically split the order into multiple packages or shipments based on things like quantity, weight, and/or shipping location.
Stephen Churchill MontCo Organics commented
Why hasn't this happened yet??