Automatically split items into shipments based on rules
Hi- We often times have back orders but can ship partial shipments. Would love the ability for Shipstation to automatically split orders for us based on rules.
Thanks for your feedback!
We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!
In the meantime, could you let us know what criteria you would base these rules on?
Any other workflow information for how you’re currently working around this, and how you would like to do this in the future would be helpful.
Chris Rowles Kolbe Academy Bookstore commented
I have oversized products i would like to automatically split out, i have them tagged accordingly. I have products being fulfilled by a different user. i can assign the order to that user based on those products, but i can't split those products out unless its manual.
I would love more rules around splitting orders, based on tags, product information etc.
This would be extremely advantageous to my business as well for the aforementioned reasons that other people had mentioned. We hope that this will be a new feature asap.
Donna Mitchell Bestswimwear commented
We vote for splitting orders automatically. We ship from multiple locations and manually splitting is time consuming. Thank you
Robert Gray Mr Fancy Pants commented
I Would also Like such a feature. I would need to Split drop shipped items off an imported order so customers do not get confused that we we sent all of there order to them even though a couple of items where drop shipped. We Receive Phone calls on this often as employees sometimes forget to split before printing shipping label. It would be helpful to automate either a split or removal of drop ship items from a Imported Order.
We would definitely love to see this feature come to fruition as well. Just as an example, we have a pre-sale physical book product and people are buying other products on the site at the same time they're buying the pre-sale book that will ship out in a month on the book's release date. We're putting these orders on hold and having customer service split the orders one at a time. It would be nice to be able to separate a single SKU from orders and split the rest of the SKUs on the order off into a separate stand alone order with rules.
Simon Curran Noxgear, LLC. commented
Shipstation. I comment once a year on this but you don't listen.
It's very simple there's this thing called ecommerce where people sell more than one product to customers.
There's this thing called minimizing cost, where the ecommerce company seeks to increase profit.
At the nexus of the two is splitting orders. Something that allows rules to be put into place to ship orders into multiple shipments to lower the overall shipping rate for the customers order.
If any of this seems to astonish you, please forgive me.
Austin Lockwood Points and Pints commented
We fulfill from different production locations and warehouses, and some of our products are made-to-order. Allowing us to split orders on rules would save a 30-60m of work every single day spent routing orders to the right facilities.
This feature would aid productivity. For us, shipping 4 items is broken down into 2 shipments of 2. Creating an auto-split would allow us to place the automation higher on the hierarchy and then apply the automation for 2 items to each sub-order.
As it stands, we have to create multiple shipments within each order returns errors with printing invoices especially in regard to customs orders which get one invoice per order.
jessica bogacki Dreaming Turtle commented
We need this asap. Simple use cases...
If Order Weight is greater than 5lbs and Total Quantity equals 2 then Split Order.
If item SKU is 'This5' and Total Quantity is greater than 1 then Split Order.
A good use case for this would be to separate pre-order items from in-stock items into different shipments.
MARISSA JOHNSON CREAM Design and Print commented
Vote for this option
Would everyone who voted here change your votes to a 3 please if you have available voting credits? Need to get this ranking higher as it has fallen out of the top ten as of now. They need to build this basic necessity, it's a huge waste of time for way too many people every day to need to do this manually.
Please add this feature. It is a time restraint to split these orders every morning!!!
N S commented
Here is our current workflow:
We have different SKUs stored at three different warehouses (each SKU is exclusive to each warehouse). A customer places an order and their order contains, for example, one SKU from each warehouse. This means we have to ship three packages to the customer.
Currently, every morning we have to log into shipstation and manually review each order to split the order, in this case, one shipment for each warehouse.
Once the warehouse fulfills their portion of the order, it is then assigned to the next warehouse, until the order is fulfilled. This causes huge delays for these orders.
Splitting shipments by automation rules will not solve this problem but is at least the first step.
There are many issues with this workflow, mainly that each warehouse has their own shipstation login. Since the entire order must be assigned, not just the individual shipments each warehouse processes their shipment one at a time. In an ideal world, each shipment would be able to be assigned separately and independently.
If anybody has suggestions on how to improve this workflow it would be appreciated.
Edit: An additional use case we currently would use this for would be when the quantity of a SKU exceeds the amount we can fit into one box, we manually split that SKU into a separate shipment. This is because we use one fixed box size for most of our orders.
Don Schnure CyberSamurai Marketing Inc. commented
Yes! Rules based on shipping zone
Brandon Hoff HOOPNERDZ commented
YES! Please add this feature
Michael Schroeder Oddly Correct commented
Yes, would love to have this feature. We ship prints in addition to bulkier items, and have to ship the prints separate in a stay-flat mailer
Naushad Ali Drain Strain, LLC. commented
Would really love to be able to add a split order rule.
'If quantity is greater than 3, split into order of quantity equaling 2 per shipment"
or something along those lines
Eileen Johnson FanPole commented
PLEASE DO THIS!