Customize return label
is there a way to customize return labels? currently when including a return label in an advanced replacement it automatically generates a RMA# it would be nice to be able to change that RMA# as our own RMA# to track down the order the return goes to faster once received.
Hi @Joe, thanks for bringing this up! You’re not able to configure the RMA# at this time. You would need to edit the RMA # to match your systems by unchecking the “Auto-assign RMA #” box. We’ll keep this in mind when reviewing returns.
david russo unbeatsale commented
We are facing a very similar issue. While you can edit the RMA number to your own, there is still no way to put any kind of reference number when generating a label or return label for an order that doesn't exist in shipstation.