Better shipment tracking for shipments that have not been picked up/scanned
Please add a way to see if an order has been printed but not shipped. I have 1 week orders in pre-shipment and the only reason I found out about this is because the customer has email me. It would be very nice if we got alerts about this as well.
ex: "hey this order was printed 7 days ago and still have not shipped. click here to print out label"
Brynne Overton Materia Collective LLC commented
This has been a huge problem for us. Often, the labels won't even print but will be assigned a tracking number. We have no way to check if our orders have become stuck or not, and want to make sure we're making good on our promise to our customers that we care about their shipments. A way to track this would be incredibly helpful to all high and low volume shippers.