Track Customer Order Frequency. Ability to place rules based on a customer's order
Track Customer Order Frequency. Have the ability to place rules, report on the number of orders a customer has placed. For example: Joe has placed 3 orders, he receives a free gift. Adding a step to that, the frequency a particular item/sku gets ordered.
Thank you for your feedback on this idea and letting us know how you would use tagging/rules to identify those repeat or first time customers- your use cases for this feature really help us shape how it would best fit into your workflow. Please keep commenting if you have new ideas so that we can best design this feature with your needs in mind. Our product team is still reviewing this idea and we’ll let you know once a decision has been made.
We're with JR -- We want to be able to quickly generate a list of folks from repeat customers from across our stores (Amazon, Shopify, and imported cvs orders) so we can send them a THANK YOU!!!
Found a similar idea this should be combined with: http://support.shipstation.com/forums/126593-request-a-new-shipstation-feature/suggestions/3601606-show-if-an-order-placed-is-a-re-order-2nd-order-i#comments
I love this idea.
I wanna get the votes up!
The end result of this feature would be the ability to tag and filter for repeat customers.
The user above would like to send a free gift, great idea. Even for those like myself who may not do a free gift, I would prioritize those shipments as a courtesy to my repeat customers.
Obviously Shipstation does an amazing job taking care of its existing customers (love you guys!) and this added feature would allow all of your customers to make their regular customers feel valued.
Show if a customer's order is a 2nd order or Re-Order in the Awaiting Shipment pane, also to be printed out on the Packing Slip and Order Summary Report. I'm using FoxyCart/Order Desk now – Order Desk shows how many times a customer has ordered, so we can tailor their promotional items included with their order accordingly. It would be great to automatically tag that info to the order as it comes in from FoxyCart so I don't have to go back and look at Order Desk every time an order comes in to ShipStation.