Customer Search Efficiency
In addressing customer support emails, I frequently use the "Customers" tab to search for order histories. This always gets the job done, but with one minor grievance. When opening that page, all the customers I have ever had are immediately loaded, and I have to wait for that to load before conducting my search. (If I try to search before all customers are loaded, the page essentially refreshes and removes the search term I enter)
This wasn't an issue when I had only a few hundred customer records. Now that I have thousands, this initial load can take quite a while to load before I can search. I would love it to initially load only a partial set (most recent? most most active? first 50 alphabetically?) so I can get to my search more quickly.
soysaucesam
shared this idea
Hi @soysaucesam! Thanks for bringing this up! I understand searching for customers is becoming a growing pain as you gain more. What do you think about limiting the number of rows that show up on your Customers page? You can change the number of rows at the bottom of the page to view only 100 rows at a time to reduce load times.