Setting IF statements in Emails
I would like to have the ability to have IF statements within an email template.
If tracking field is NOT blank then write 'your tracking number is [Tracking Number]'.
If it is blank then say your package has shipped.
This has many possibilities.
If status equals Hold do this. If package equals processed do that.
That would be a very cool feature.
Hi @aronl thanks for bringing this up! While we wait for others to chime in, I’d like to see if there’s something we can do today to help. Have you considered making multiple templates?
For example, you can have one packing slip template with the message “Your order has shipped” and another packing slip template with the message “Your tracking number is…”. Then you can apply this template to multiple orders at once with bulk actions or apply it individually from the order details window.
These can only be done Manually.
What about automatically?