Shopify SMS FB Messenger Support
With Shopify rolling out order updates via SMS and FB Messenger, any plans to support these features?
We're currently using ShipStation's Order Shipped email simply because the tracking page it provides is better than Shopify's. In turn, customers who subscribed to be notified via SMS and FB Messenger do not get any messages when their order ships out because ShipStation is basically disabling the trigger on Shopify's side when it fulfills the order and update Shopify. This is what we found out after talking to both ShipStation and Shopify support.
Hi @EmazingDot, thanks for taking the time to bring this up! This isn’t currently on our immediate radar, but we’d like to hear from other folks to help get the ball rolling.
If anyone is interested, please vote and add your thoughts here in the forum!