Lock Customer Address from Auto-Correct for All Customer's Future Orders
Could you consider adding a new feature that allows us to lock a specific customer's address from any changes initiated by the address validation system on any future orders? Right now we can lock specific orders but not the customer's whole profile. This is frustrating for us because ship station keeps incorrectly editing the address of one of our customers. She is a loyal customer and has shopped with us over 20 times but every single time she places a new order we need to manually change her address and re-lock it. If she places an order and doesn't also reach out to us so that we can manually fix her address, it will get shipped to the wrong location because ship station incorrectly auto-corrects her address. Its frustrating for her and for us because it requires manual work each time. See Chat (424101) with support staff Joe U.