Etsy gift wrap/gift message integration
Etsy is getting ready to integrate gift wrapping and gift messages into their sales platform. I'm hoping there will be an alert for each order containing this information within ShipStation once it goes into effect. Gift messages are going to be made available to all orders at no charge, so every Etsy seller will have to deal with them whether they want to or not, and I am concerned I'll get a gift message request and not know about it.
Ideally, I would also like to see a way to print ONLY gift message packing slips and not every packing slip in a batch, since I don't typically include packing slips with my orders.
Thank you for this feedback.
We are looking into whether Etsy includes a gift flag in their order feeds when sending data to ShipStation and what would be needed to update our Etsy integration to accommodate this new field (since this field was not originally built into the integration specs).
If the integration can be updated and Etsy does send the gift flag, you can then use ShipStation’s automation feature to create alerts, send emails, assign custom templates, etc to any order that contains it. We will update this post when we have more information about this.
I agree. I don't typically include a packing slip because I ship hundreds of orders a day. I don't want to print a ream of paper every day that I know people just throw away. What would be the best option is for Shipstation to allow us to make a template for the gift message so we can make it look nice and have it print on a 4X6 shipping label right after the shipping label for the package. That way they gift message will not get lost or separated from the order as it will print out with all the shipping labels and you know it belongs to the label before it.
we need a target timeline for this.
We have been with Shipstation for quite a few years and overall very happy but this is really ridiculous that they have not integrated this yet.
What is the deal?? We really need this!!!
kyle Smith commented
I cannot believe this is not integrated yet. Literally impossible to use ship station during the busy holiday season. Cmon guys
Please add it, really need it.
Shannon Molnar AllyBeth Design Co commented
YES. I am missing Etsy gift messages because they are not coming through into Shipstation. I operate 3 Etsy shops, a Shopify Shop and Amazon.ca/.com. I do not have time to log into each one individually, so that is why I decided to pay for Shipstation.
Please, please, please import this information so I can manage my orders efficiently.
PLEASE!! Before the holiday season would be wonderful!! I vote 10000000 for this!
It would be great to import this gift request feature from etsy. We could use an automation to change the packing slip on all "gift" orders so that the price is always hidden. Would also be an easy way to sort and notice any gift requests to make sure they are packed properly. If Etsy has provided the API data, why hasn't shipstation at least activated the "gift" order tag (icon) that they already have in place?
It's been a year and this still hasn't been implemented. It's a shame. I will need to start looking at other shipping software.
Amy Curtis Yellow Fish Paperie commented
Please add this! I have missed adding gift messages and gift wrapping on orders before because of this. It's really embarrassing and bad for business to have to tell a customer I forgot to take the price off and add their gift note. This seems like it should be a SUPER easy add. Please consider this ShipStation!!
Hooi After Prints commented
I also spoke to both Etsy and Shipstation support about the gift wrap/gift message integration.
It would be great to have this properly setup ASAP as I am getting complaints from buyers when I missed the gift messages.
It is really time consuming to go back and forth on both Etsy and Shipstation just to double check for Gift Messages, when the sole purpose of using Shipstation is to save time.
Throwin Stones commented
I just talked with both Etsy and ShipStation support about this gift order integration. Etsy set up all the necessary Etsy API calls back in September 2017. I reminded ShipStation of this and sent them a link to all the necessary code. ShipStation does already offer gift order support for some platforms (Amazon is a good example). Although Etsy provided the gift order update a year ago, ShipStation has not taken the time integrated this feature. Their support team was unable to provide an ETA for this. I suppose at this point the only way to get this feature integrated is by it receiving more votes on this feedback forum.
Christine Petchenick HoundWorks commented
Can we have an update? Is this feature coming? Shipstation will be next to useless for me if I don't have this by the time the holidays come around. I spent too much time last year bouncing between Etsy and Shipstation to check gift wrapping and messages. I'd rather just open up my orders from each of my channels if that ends up being the case since it would introduce less room for errors. Thanks!
Amy Curtis Yellow Fish Paperie commented
Please please please add this feature. I've left out too many gift notes because they don't get imported to ship station. I'd LOVE to see this get added!
Lissette Perera TinkerMake.com commented
This would make holiday orders much easier to fulfill. Would be great if we get it in before the 2018 holiday :)
Dave Ullrich Zunior.com commented
High priority! We could really use this feature.
Sarah Blake Oh So Cherished Ltd commented
Very high priority to get sorted. It's currently useless to have Etsy connected with ShipStation as the information migrated across is not reliable and all orders currently have to be cross-referenced with Etsy Store.
Ben furino Expert Promotions commented
Must have. No two ways about it...