Etsy gift wrap/gift message integration
Etsy is getting ready to integrate gift wrapping and gift messages into their sales platform. I'm hoping there will be an alert for each order containing this information within ShipStation once it goes into effect. Gift messages are going to be made available to all orders at no charge, so every Etsy seller will have to deal with them whether they want to or not, and I am concerned I'll get a gift message request and not know about it.
Ideally, I would also like to see a way to print ONLY gift message packing slips and not every packing slip in a batch, since I don't typically include packing slips with my orders.
Erica Schott Barefoot Sewing
shared this idea
Thank you everyone on your patience with this request!
As of March 12, 2021, ShipStation will now import the is_gift flag and the gift_message field from Etsy. If a gift message is present on the order, it will appear in the Gift Message field for the order in ShipStation.
113 comments
Comments are closed-
Our company has just integrated Etsy to our ShipStation account and have the gift info carry over would be beneficial.
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Admin-001
commented
Our company has just integrated Etsy to our ShipStation account and have the gift info carry over would be beneficial.
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Graphics01
commented
Etsy said its all set up just waiting on ShipStation to get through its other projects and come back to update their Etsy API - Very important feature, Super High Priority!
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tgodave
commented
+2 to obviousstate's comment. This is essential to processing actual orders. This is not a 'feature request'. Without this information pulled in, it defeats the purpose of using Shipstation since we have to go into Etsy to get the gift message.
Additionally, Shipstation does not bring in the "giftwrap" line item on each order. So when a customer orders giftwrap, the total dollar amount of the order does not match up with what was paid.
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Mike Eggert Visions Screen Printing
commented
I'm currently on a free trial of ShipStation. Without this feature for my etsy orders, I'm afraid I can't use this service. It defeats the purpose. It really is a must have feature.
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vetrinadelvino
commented
We would applaud an integration with Etsy that allows for Gift Messages to be brought into ShipStation! Currently a very cumbersome task. Thanks!
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obviousstate
commented
+1, this is an essential feature. When we don't have access to it on ShipStation, we need to manually visit and notate each order on Etsy which defeats much of the purpose of using ShipStation as our integration partner.
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Julie Klaus
commented
Please Shipstation - This is a must!!!!
Have been with Shipstation for several years and love it, however we will need to look at other shipping software if support for this isn't added really soon. If we have to go thru all the Etsy orders looking for gift messages & gift wrapping, we may as well use Etsy to ship.
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Amy Curtis Yellow Fish Paperie
commented
Just adding my agreement, please add this, so important!
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cydesignstudio
commented
I have 3 etsy shops connected to Shipstation. If I have to log in and out of each shop to check for gift messages,I may as well use Etsy to ship (cheaper rates anyway) and cancel my Shipstation subscription.
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cydesignstudio
commented
Etsy's API allows for this! Please FIX!!!!!
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burnish
commented
Please, I really need this feature as well!
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Dave Reddy theUncommonGreen
commented
Dear Shipstation -- What is taking so long to address this?!? This is an absolute must fix. There is no way for us to see these gift notes from customers, and as a result we had to deal with a lot of angry customers because we "did not include their gift note". I imagine everyone else is in the same boat. Anyone who sells on Etsy will want this enabled. Please fix asap.
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jandersoncoovert
commented
I really need this too - gift messages from Etsy are not pulling into Shipstation and we have been missing them. Please set up Shipstation to pull in Etsy gift messages ASAP!
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burnish
commented
I, too, am very concerned about missing a gift message. I use Shipstation to fulfill orders and really need this field mapped from Etsy.
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Janel Johnson High Desert Botanicals
commented
A large percentage of our orders are gifts and I'm getting tired of copying the messages over by hand. It can't really be that hard to import two extra lines of data.
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Derek Percoski Best Maps Ever
commented
I just learned this new Etsy feature at the end of the holiday rush when someone asked me to edit their gift message. It's very unfortunate to know I probably unknowingly ignored dozens of them because I use Shipstation.
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carefree
commented
I thought gift messages would be attached as a "note to seller" but apparently not! I had to disable it after sending several pages out without the note the customer was expecting.
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Amy Brown Jumbo Jibbles
commented
If there's a field in Shipstation for a gift message, it doesn't make sense that it wouldn't import from Etsy. Fix this now, please.
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Marc Pendergraft Engrave My Memories
commented
NEED THIS INTEGRATED ASAP!!
