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Etsy gift wrap/gift message integration

Etsy is getting ready to integrate gift wrapping and gift messages into their sales platform. I'm hoping there will be an alert for each order containing this information within ShipStation once it goes into effect. Gift messages are going to be made available to all orders at no charge, so every Etsy seller will have to deal with them whether they want to or not, and I am concerned I'll get a gift message request and not know about it.

Ideally, I would also like to see a way to print ONLY gift message packing slips and not every packing slip in a batch, since I don't typically include packing slips with my orders.

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Erica Schott Barefoot Sewing shared this idea  ·   ·  Admin →

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  • turasque commented  · 

    We would like to have the Etsy Gift Message feature as well in ShipStation. We now have to pay attention to each order in Etsy to make sure we are not missing a gift message and when we do note it is a gift we print the gift message right from Etsy.

    Would be nice to be able to do it all in Etsy and have a way to tell ShipStation to print an Etsy Gift Message packing slip template from the automated rules.

  • hacker22 commented  · 

    Any progress on this? I have some pretty upset customers as most of my orders are gifts with messages included.

  • Susan Shapiro susan@susabella.com commented  · 

    Has this issue been fixed yet? We missed so many gift notes and I am planning on switching to another shipping company that does offer this.

  • Elizabeth My Scratch Offs commented  · 

    On every checkout page in Etsy, it gives customers the option to mark their order as a gift, and it states: "This order is a gift
    Prices will not be shown on packing slip"
    However, it does not show up as a gift when imported into ShipStation. You can turn off the option to add a gift message in Etsy, but there is no way to turn off marking it as a gift with removal of the pricing.
    This is very important to have! :)

  • Kristen Wright YADA YADA YADA CO. commented  · 

    Ive missed several gift messages already unknowingly! Just alert me when there is a request for a gift message at the very least.

  • alvan commented  · 

    Vote!Vote!

  • decals commented  · 

    I agree. I don't typically include a packing slip because I ship hundreds of orders a day. I don't want to print a ream of paper every day that I know people just throw away. What would be the best option is for Shipstation to allow us to make a template for the gift message so we can make it look nice and have it print on a 4X6 shipping label right after the shipping label for the package. That way they gift message will not get lost or separated from the order as it will print out with all the shipping labels and you know it belongs to the label before it.

  • alvan commented  · 

    we need a target timeline for this.

  • hairbowcenter commented  · 

    We have been with Shipstation for quite a few years and overall very happy but this is really ridiculous that they have not integrated this yet.

  • crennier commented  · 

    What is the deal?? We really need this!!!

  • kyle Smith commented  · 

    I cannot believe this is not integrated yet. Literally impossible to use ship station during the busy holiday season. Cmon guys

  • alvan commented  · 

    Please add it, really need it.

  • Shannon Molnar AllyBeth Design Co commented  · 

    YES. I am missing Etsy gift messages because they are not coming through into Shipstation. I operate 3 Etsy shops, a Shopify Shop and Amazon.ca/.com. I do not have time to log into each one individually, so that is why I decided to pay for Shipstation.

    Please, please, please import this information so I can manage my orders efficiently.

    Thank you!

  • ET00 commented  · 

    PLEASE!! Before the holiday season would be wonderful!! I vote 10000000 for this!

  • AmySue commented  · 

    It would be great to import this gift request feature from etsy. We could use an automation to change the packing slip on all "gift" orders so that the price is always hidden. Would also be an easy way to sort and notice any gift requests to make sure they are packed properly. If Etsy has provided the API data, why hasn't shipstation at least activated the "gift" order tag (icon) that they already have in place?

  • adrienne_ppi commented  · 

    It's been a year and this still hasn't been implemented. It's a shame. I will need to start looking at other shipping software.

  • Amy Curtis Yellow Fish Paperie commented  · 

    Please add this! I have missed adding gift messages and gift wrapping on orders before because of this. It's really embarrassing and bad for business to have to tell a customer I forgot to take the price off and add their gift note. This seems like it should be a SUPER easy add. Please consider this ShipStation!!

  • Hooi After Prints commented  · 

    I also spoke to both Etsy and Shipstation support about the gift wrap/gift message integration.
    It would be great to have this properly setup ASAP as I am getting complaints from buyers when I missed the gift messages.
    It is really time consuming to go back and forth on both Etsy and Shipstation just to double check for Gift Messages, when the sole purpose of using Shipstation is to save time.

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