Combine orders automatically
Auto combine feature for multi orders when they have the same shipping address.
Thank you for this feedback. We will be considering more automation around splitting and combining shipments in our 2021 roadmap.
Auto-combining is a bit more technically intensive than auto-splitting as it requires certain data fields to be validated and matched, but we are definitely exploring how to accomplish this.
We're offering a "shipping upgrade" during a post sale email campaign to get people to go to a premium 2 day over the free slower shipping. It would be great if we could create a rule to automatically merge an order with that sku in it into the customers most recent order. Really hope this can be a thing.
What happened with this? I feel like this is a simple solution...there should be automation for this.
United Blue commented
Why is this feature still under review? Especially while your competitors have it?
Fonte Coffee Fonté Coffee Roaster commented
Please fix this!! I have to wake up at 5am everyday to combine orders. It seems so obvious to fix this!
I second the comment by Ezra Avidan Adir & EJD INC.. We have upwards of 1000 orders per day during the holiday season and it would be nice to have that feature like Auctane. In Auctane when orders were refreshed that Combing the Orders was he first thing that appeared in the new refresh screen. You had to approved combining before moving one. Truthfully when would you NOT combine an order. Seems like a no-brainer...
Please make a way to combine orders automatically. It takes me so much time each month to combine over 3,000 orders.
Zach Jones NTG, LLC commented
We have to combine 200-500 orders everyday. And since the system has to refresh after each combine request, it takes a really long time to get all those done.
Also there has NEVER been a time when we have not wanted to combine orders when applicable.
Hope this feedback is helpful and an option to add this feature is created for those who desperately need it. Thanks
Rasiel Suarez Luciteria Science LLC commented
I'm going to second this feature request. Having to manuall sort through lists of customers to look for duplicate names and then manually combining them is a pain. Once I clicked on the wrong lines and combined two separate orders which, obviously, meant one customer didn't get the order and another getting some unexpected freebies!
Fonte Coffee Fonté Coffee Roaster commented
If a Customer has ordered within the same hour going to the same place, could it automate a rule where it would combine that order automatically.
Ezra Avidan Adir & EJD INC. commented
this would be an amazing feature and would definitely save us so much time. when we have over 1000 orders a day it takes us about 20 min to combine orders
Why is this feature not added yet? It seems like a no brainer. It is simple, just alert to combine orders or not to, or allow user to choose for "auto-combine no matter what" for those that do not want to (seems like would be very rare) then can opt out or choose not too at the point of the alert. Please add this feature
Kjirsten Conrad Chic Pipsqueak commented
Yes, I am a new member and desperately need this feature.
Dominic Del Debbio Protouch Marketing commented
This would really be helpful. Especially at a minimum for the store level. We have multiple avenues and although still a long shot we would get multiple orders accross product lines on the same day I would like to get the ability to combine orders from a store automatically. We do allot of upsel products so we have combined shipping all the time. Quit a pain the way it needs to be done. Even if there was a way to select and combine without doing each one separate
Any updates on this?
My company is also very interested in the auto combining feature. Please consider updating your service!
We would like it have an autmation rul to combine orders for the same cusotmers
Brooke Tucker Sugar Dumplin' commented
PLEASE change this feature. We are wasting so much time combining orders each shipment. This month, we are having to look through over 1,600 orders to combine before shipment.
It would be so great if they could automatically combine by order date when they transfer over to shipstation from the other platforms.
We are going to have to switch to another provider if this is not fixed soon because we do not have the man power to combine that many orders anymore. It is such a waste of our valuable time.
We combine orders every single day!
Every morning we come into the office and must manually combine over 50 orders DAILY!
On Mondays from the weekend orders we most of the time have over 300 orders to combine, and due to your old system we must do that manually which takes hours!. We are wasting precious time for no apparent reason,
Please ShipStation we all would like for these orders to be AUTOMATICALLY combined.
MAKE THIS HAPPEN ASAP !!!!!
to be honest we are strongly considering changing providers to a system which provides this service
** We combine orders daily but there are some that we do not wish to combine.
I think it would be great to at least have this as an OPTIONAL preference -- And if we could enable it on a per store basis.
Reason being, we will almost always combine orders for our eBay store but we do not always combine orders for our Amazon store because, technically, each Amazon order should have its own tracking number; so depending on the items/value, the orders often remain separate.
Having an alert box pop up on the top would help our fulfillment center out a lot. Right now they are missing the alerts in the top right.