Combine orders automatically
Auto combine feature for multi orders when they have the same shipping address.
Thank you for this feedback. We will be considering more automation around splitting and combining shipments in our 2021 roadmap.
Auto-combining is a bit more technically intensive than auto-splitting as it requires certain data fields to be validated and matched, but we are definitely exploring how to accomplish this.
Jeffrey Landon Missional Wear LLC commented
Would be useful if part of the feature was a simple way to revert the automatic action. I can see certain cases where having it do that automatically would be helpful and others not really. Or if the notification was more visible in the order itself. The "alert" in the upper right hand corner is better than nothing, but can be overlooked.
Dakota Bartell D.B.Collectibles commented
Shipstation needs to get this going... You can't say under review for 4 1/2 years and never do anything. It's a simple coding fix.
Irina Tam commented
HELLO WHY ISN'T THIS A THING YET?! I AM SO TIRED OF WASTING TIME EACH AND EVERY MORNING! THIS IS DEFINITELY SOMETHING I WOULD SWITCH SHIPPING SOFTWARE, FOR.
Lisa Funk Hand Lettered Design commented
Steve Ross FSWERKS commented
We definitely wouldn't want this automated.. Easy enough to do if needed, rarely need. And depending on the products/box sizes etc many can't be combined, so definitely wouldn't want this automated... As an option, sure, but not automatic
william parsons Huskey Parts Company commented
what is the update on this?
Any update on this automation or rule?
Thomas Nyiri Elite Health Partners LLC. commented
We really need this feature asap! We have a store that can get up to 1200 orders a day and need to be able to auto combine orders going to the same address.
Chris Kartalia Crampdefense.com commented
Orders should be automatically combined as long as the shipping addresses AND shipping methods are identical. You don't want to accidentally combine an overnight order with a ground order and the package show up late... or excessively heavy and inflate the overnight cost.
Brad Lunt Goatguns commented
Is this done yet? Agreed on making it a tag rule in automation.
Fonte Coffee Fonté Coffee Roaster commented
Instead of receiving alerts of potential orders to merge (which is a nice feature), I would like to take this a step further. I would like the system to be able to validate that the orders have the same customer name and ship to address and automatically merge them.
Trevor Knupp commented
I can show combine options in my lower dashboard. It would be nice to have the ability to quick combine from there without having to select each customer and combine. We combine about 2-4% of our orders I would guess.
Trevor Knupp commented
We would love to see this feature implemented but with the ability to run it on a store by store basis perhaps. We do have orders that could be from the same customers but that are in different stages of production so we would not combine them.
We also combine all orders with the same address always. It would also be helpful to add combine and split to the publicly exposed API if the UI doesn't have it automated.
Sabith Maliackal Kashmir Nutrition commented
I think it would be great if Shipstation could combine orders that come in from ClickFunnels within minutes of each other from the same user.
That would enable sellers to save $x,*** each year on fulfillment costs.
This should have been an option years ago
Nicholas Sandell Ninito commented
THIS REQUEST HAS BEEN PENDING SINCE 2012. PLEASE LISTEN TO YOUR CUSTOMERS. CUSTOMER SERVICE IS IMPORTANT. Thank you(Edited by admin)
Please expose this in the order filter / automation rule editor.
Then one could design a rule such that: If an order's address matches a different, unshipped order's address, you can have an option to combine them, or treat them separately (e.g. manual review, rather than auto-assigning to a warehouse)
Coskun Ozturk Coskun Ozturk commented
everyday please fix this
Howard Cheng Just Mobile commented
Yes, there will be times when we do not want to combine orders even though they have the same shipping address. So it is best to make combine orders optional. But one this that is very important is to not let combined orders get lost. Right now, only the surviving order get its data intact, whereas the combined orders are all lost. But data like Order#, Invoice# are still very important and must remain searchable.