Combine orders automatically
Auto combine feature for multi orders when they have the same shipping address.
Thank you for this feedback. We will be considering more automation around splitting and combining shipments in our 2021 roadmap.
Auto-combining is a bit more technically intensive than auto-splitting as it requires certain data fields to be validated and matched, but we are definitely exploring how to accomplish this.
Can we please see this?
Dakota Bartell D.B.Collectibles commented
Do we have to say we'd pay a little more for this feature to get it done? Come on now. The code is clearly already written. We get alerts as to what orders can be combined, just add on the extra little bit of doing it for us. Please? I've been using Shipstaton for years now and I haven't ever gotten an update that was beneficial to me..
Kody Ahrens commented
What the heck! We need this too. Why is it taking so long?
Mainly because they don't care. As you can see by this thread, they have been "reviewing" this request since 2015. Lol. Just yesterday, after preparing two different shipments with two labels and shipping costs, I realized both were for the same customer. So I had to cancel one and ship them both together. I had to file for a refund on one of them. I didn't notice the same name. Thanks shipstation!!!
Why do we still have to do this manually? This automated functionality should be a no-brainer. There is already a job that highlights the orders possible to combine...but making the users go through them all manually one by one is ridiculous! Please prioritize this enhancement request!
Hemp Lively anocbd.com commented
I need this feature.
How often do you combine orders each week?
33% of my orders on another website i have use an upsell which is done after the main sale goes through which causes 2 transactions and 2 shipping orders to go to shipstation
Are there times you do not want to combine orders even though they are going to the same location?
Feel free to add any more information
An easy way to assist this is to be able to add a rule, such as if two orders happen within 15 minutes then ship to the same address if the shipping address is the same. or something like that.
Any news? Evidently not. Now, they are going in reverse actually. Before their most recent updates, you could print shipping labels with one click. Now, you have to go through a 4 or 5 step process to print labels. Great going shipstation. I guess you made some things so easy that you figured the only way to continue to change things in the name of "updating", that you are now making it harder and more time consuming to use the site.
Eli Coen Buff Inc commented
Any news here? this feature is URGENT!
Amazon sellers -- Seller Fulfilled Prime orders cannot be combined since there is no option to mark as shipped on the Seller Central page for these specific orders.
customer service The Comic Mint commented
we have thousands of orders in our shipstation currently. It would be extremely helpful to be able to hit a button, which would then scan the orders, finds all orders that are eligible to be combined (same exact name and shipping address.. same name but different address would NOT be eligible to be combined) and then shows you them as eligible to be combined. At this point you would have the option to manually unselect any orders you DONT want combined, and after that hit the combine button, at which point any order you did not de-select, would automatically be combined. We love the product, but are considering competitors products that have this option as we are tasked to do this manually way too often and it is time consuming and prone to errors.
Briana Luczak Rocks for the Spirit commented
Please incorporate a auto combine automation feature
Heather Fuqua Kittynaut commented
Is this a feature yet? I have a dedicated fanbase and I combine at least 5-10 orders per day average, but sometimes I do them in batches of 100+... I need this feature so badly
I need to combine sometimes thousands of orders (2 by 2). Doing this manually is a joke.
Yes, sometimes you don't want to combine orders. This should be a function we can manually use as needed. A simple button (Auto combine) and check box those we want auto combined.
We have over 25,000 orders coming in. This should already be a feature, same address, same customer name, should be able to click a button and see a list of orders (sorted by name or address) and check box them all and then click AUTO COMBINE.
Can you imagine doing 25k orders manually combining them? If this feature is not implemented ASAP, we are actively searching for a shipping platform that has this feature already and will use that company's platform in a heartbeat. No way do I want to combine 25k orders manually (2 by 2). No way do I want to spend the additional shipping costs to ship them separately. This is an easy fix with the right programmer. Please fix this now.
Would really like to see this. We combine at least 10 orders a day, so over 70 a week. Not really anytime that we wouldn't want to combine orders going to the same place.
Do not combine my orders! Make sure this is a setting that we can opt out of!
Joseph Pinto JPDEALS.COM commented
Need this combine shipments functionality to work for Amazon orders (marketplace) that are from same customer, same address, but different phone numbers since Amazon is replacing customer phone numbers with generic forwarding numbers that have unique extensions.........
clayton pfingston transcendent candles commented
since i rely on employees that can't notice names and addresses are the same, and we offer free shipping on amazon, customers don't care if they place 3 orders within minutes. and then I have to worry if the workers will have enough sense to combine them. so yes, this needs to be a thing
This needs done 5 + years ago. It is crazy to do this one by one for companies doing 20 combines a day.
Nicholas Gregory Pure Bioactives LLC commented
Any update on this? I also need to combine orders.