Add a Process to "Receive" Returns and Add Information About Returned Product Condition
Hey everyone, thanks for bringing this up! Can you give us more information about the goal you’re trying to achieve?
I like the way the program allows me to create an RMA. I would like the added function of being able to mark that the RMA had arrived and the condition of the item as it was returned since sometimes it has to be restocked, reworked or discarded.
Basang Malunov | www.novamodule.com commented
We need the option to retrieve returns list with items returned in that specific RMA.
yes, and in order to receive them, they need to made separate entities (just like when you split an order, the unshipped item becomse its own thing)