My team throws around a LOT of plaintext Order IDs in Slack as we go about our day.
If we need to look up an order, we then have to go to Shipstation, enter the order in search, wait, and then do our thang.
To minimize time and friction, I wanted to write a snippet to automatically convert the plaintext order ID to a link that would open the corresponding Order ID in Shipstation. It would shave off 15-45 seconds from every order lookup... time which adds up!
It seems like a simple fix to be able to link to a certain order.
Thanks fuys for a great product.
Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!
+1 to this idea, we really need this and it's very simple to implement.
I want to use Zapier to add direct links to other internal tools
Rachel Quarnberg Audrey's Bear commented
We could also really use this feature. We use Zendesk for customer support, and want to have the ability to put an order link so that the agent/customer support rep can go directly to ShipStation to see order details from the link. Because the current ShipStation app for Zendesk is painfully bare as far as details go.... it doesn't bring up any of the information we need.
YES!!! We use Slack all the time and really need a way to do this.
James Lee Elim A Dent LLC commented
We are in need of this very thing to make a 3rd party scan to pack app Groovepacker work with your system in a more native way. Right now the only thing groovepacker is lacking is the ability to pop up the order screen directly in app instead of having to do a poor work around of jumping back and forth between tabs. you basically already have a direct link to orders we just need to add a direct link to the order number for example. https://ss3.shipstation.com/#/orders this is how it is now but it needs to be like this https://ss3.shipstation.com/#/orders/1234
https://ss3.shipstation.com/#/orders/1236 ect.... Just a direct url link to take us directly to the product. I dont know if you do quotes to pay for this to be done but I would be willing to send some money your way to speed up the process. Groovepacker linked native with shipstation and a good inventory back end is a dream come true please let me know what we can do to make this a reality.