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Make it possible to print labels and packing slips/items on Doc Tab

Usually, you can purchase thermal labels with a doc tab addition on top of the typical 4x6" label. Well, on other programs like ShipRush, we should be able to print item names/packing slip information on the doc tab. This is really really useful!

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sachin86 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Richard Beechy Heartfelt Creations commented  ·   ·  Flag as inappropriate

    I agree with ASP,Inc we just need Shipstation to support printing 4 x 8 labels and then allow us to customize what goes on the top or bottom of the label. It is great for adding a logo and marketing message.

  • ASP, Inc. ASP, Inc. commented  ·   ·  Flag as inappropriate

    Having doc tabs would be super helpful. Even a barebones implementation of supporting 4x8 labels and letting us customize what to print after the end of the shipping label would be super helpful; right now we use a somewhat customized pick list as our 'doc tab' to store with our physical invoices, but we really don't need that much label. Letting us print a few things on the end of a 4x8 label would cut our label usage in half.

  • Chad @ Veilep commented  ·   ·  Flag as inappropriate

    SS, This would be very helpful, and extremely cost effective, to have a condensed packing slip able to print to a doc-tab, rather than using up an entire additional label to accomplish the same.

  • Jon Szablowsky eKitchenWorld Inc. commented  ·   ·  Flag as inappropriate

    I would like the ability to print our logo across the top of a 4x8 thermal label. Being able to customize the content would be great too, such as having the ability to upload our own image for this space or the ability to add a coupon code or a marketing message about an upcoming promotion, a QR code, etc.

  • sachin86 commented  ·   ·  Flag as inappropriate

    Haha thanks for your quick responses and interest in adding this feature.

    Yes, we do use order summaries to pull and pack orders. But still, this is like a double check and it almost always eliminates any order mistakes. Ever since we started having the item name printed on the shipping label, it has reduced order errors by 60%.

    An even better suggestion would be that you allow us to print many more characters on the doc tab than is currently allowed on the shipping label itself. That way longer item titles don't get cut off and we will be even more accurate!

  • AdminShipStation (Product Owner, ShipStation) commented  ·   ·  Flag as inappropriate

    Thanks for all the feedback everyone, if you have any other uses please let us hear it! We read all of your comments as they come in.

    @sachin86 - thanks for the update! Yes, it makes sense. Have you looked into using packing slips or order summaries (great for record keeping!) for this purpose? Or is this doc tab going to serve as a sort of mini-packing slip as suggested by @Chad earlier? Please let us know if these aren't good fits for you, and we'll reach out to you if we need more info so we don't keep blowing up everyone's inboxes. ;)

    Here's some info on gift packing slips (doesn't show price) if any one is interested: https://help.shipstation.com/hc/en-us/articles/205901218

  • sachin86 commented  ·   ·  Flag as inappropriate

    So we still want that the item name appears somewhere (as it helps the packers confirm that the right item is going to the right person), but we don't want it on the shipping label. We want it on the doc tab so that the customer/postal carrier does not know what is in there. Does that make sense?

  • AdminShipStation (Product Owner, ShipStation) commented  ·   ·  Flag as inappropriate

    Thank you everyone for the updates, we'd love to get as much information as we can so if you haven't yet, please let us know how Doc Tabs help your workflow!

    @sachin86 - If your item names are showing on your labels, it sounds like you have your label messages set up that way. Here's how to change that: https://help.shipstation.com/hc/en-us/articles/206639957

  • sachin86 commented  ·   ·  Flag as inappropriate

    We want it for two main reasons:

    1) We sell a lot of gift items. Currently Shipstation prints out the item name on the bottom of the shipping label itself so when people receive their package, they already know what is inside. That kind of defeats the purpose of a surprise opening of the gift. If it is printed on the doc tab, it allows our packers to still confirm that the item they are packaging is the item that the customer ordered (a visual confirmation they are not packaging the wrong item to the wrong order).

    2) We do not want the post office or letter carrier to know what is inside the package for fear of theft, etc.

  • Steven Skaff FakeMeats.com commented  ·   ·  Flag as inappropriate

    We pack 50-75 packages at a time and the order number is written/stickered on the outside of the package before taping it shut. We associate shipping labels with packages using the order number...unfortunately FedEx smart post labels do not allow us to add the order number to the label, so we have no easy way to associate the label to the package. We would like to use the doc tabs to "add" the order number to FedEx smart post labels.

  • batteriesinaflash commented  ·   ·  Flag as inappropriate

    For me personally,

    It allows us to put a copy the tracking number on every page that is printed. So if I need to have an order looked up, I dont have to have the team member log into a website to find tracking. That is a huge time saver when you do this multiple times per day.

    Also its is a visual confirmation that the order was shipped for anyone trying to figure out order status in various scenarios.

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