Shipping and Quotes for Multiple Packages
We ship a large majority of our orders in multiple packages and currently do so manually by going into the order, clicking "+" next to "Package" to ship multiple packages, and applying a "Package Set". It would save a lot of time to allow multiple packages when creating new "Preset Groups" under the "Products" tab. Currently, it only allows us to preset one package under "Shipping Defaults" when adding a Preset Group. Please also input a "+" button for multiple packages for the Rate Calculator and when creating return labels. These new additions would improve our workflow and the efficiency of using ShipStation.
Ben Dunne Universal Rocks commented
Seems like this is going overlooked, but having a "+" in the rate calculator would help a lot.
Zach Tate Pro Dunk Hoops commented
Yes, we need to be able to quote multiple box shipments using the rate calculator. For the cost of ship station, you would think this would have been a standard feature built in.
I also would think shipping multiple box shipments would be easier allowing you to select a package and not having to input the package size when using "Package Sets". Seems like someone just forgot to add that when they built the tool.
I hate that I can't quote multiple boxes to ship an order to a customer before they order. I have customers looking for estimates for shipping and doing it box by box is unproductive and labor intensive.
Austin Ziegenfuss Vita Vibe Inc commented
It is a shame that many months later this is still not a feature. Many of our items can ship in as many as 9 boxes. They always ship in the same number of boxes so the pre-sets should allow more than one box. Even 2 would be a welcomed upgrade. Unlimited would be better.
Nancy Ehlers TimeMachines, Inc. commented
Agree completely. I spend a lot of time quoting shipment costs for potential customers, but have to do outside of shipstation as its not a real order yet. When the capability for multiple packages is available for existing orders, this would be a great update!!!
Yes, to reiterate, please also input a "+" button for multiple packages for the Rate Calculator. This would be a big time saver!