Allow sending Shipment Notifications to multiple email addresses
We have many many clients who want shipping notifications sent to multiple people in their organizations. Or, with some clients, we want a notification sent to both us and them.
ShipStation currently allows on email address, despite the fact that the email address field can contain at least 757 characters (I didn't feel the need to check for more than that).
All of the email systems I'm familiar with allow for multiple email addresses to be listed by using a separator, usually a comma or a semi-colon, to distinguish between unique email addresses, like this:
"firstname.lastname@example.org;email@example.com;firstname.lastname@example.org" (this includes emails sent from QuickBooks, which is definitely not primarily an email service).
Now, I realize that there is an Automation Rule option for sending emails that accepts multiple email addresses. However, the rule is processed upon importation of the the order, so it will not work for a Shipping notification.
Hear, hear! This feature would be amazing - my org is asked to address shipping emails to multiple addresses regularly. I would Love to end the awkward explanations to our partners that our shipping platform doesn't have the greatest shipping email flexibility, so I'll have to wait until I get a copy to forward it to them...
Jennifer Hudson | Living Lippy with Jen commented
Agreed! I don't need this often but it would be handy!
James Lee Elim A Dent LLC commented
keep everything as is and let us separate multiple emails by comma will be perfect.
Yes -- This should be a no brainer. We use Quickbooks to place orders and sync to shipstation -- Quickbooks is able to send multiple invoice receipts, separated by comma. Shipstation should add this functionality too.
This would be a great addition and I hope it is incorporated in future updates.