seller fulfilled prime tracking
Currently orders shipped using Amazon Shipping to purchase the shipping do not update tracking status in the shipments tab - they just show the "?" delivery status unknown icon even once they are delivered.
It would be great if the tracking icon and status updated in the display just like when we purchase shipping through the carriers direct.
George Carraway SunshineColdwater, Inc. commented
Idea to ShipStation developers: as a fellow web app developer, might I suggest you pull the tracking number and carrier from Amazon's Buy Shipping API data for the shipment, and then use that to pull the associated tracking information from the appropriate carrier through the carrier's tracking API. I am very surprised this has not already been implemented.
I realize some of amazon's carriers cannot be tracked, much less through API, but the vast majority of them can, and this feature is a must. Please get this feature enabled asap, as it is of utmost importance in providing good customer service to our customers.
Thank You ShipStation!
George Martin Carraway
Shawn Alford TransferFactorUS.com commented
I think that tracking is tracking. There is a tracking number visible... so if I can see it your system can see it, and the tracking should update. The majority of my shipping is Amazon and the app is useless without tracking at a glance.