Display the Master SKU for alias SKUs
I would like the Master SKU to be displayed by default on the orders page for all of the alias SKUs connected to that SKU.
Many companies using websites like Amazon or eBay will have old listings on these websites that have outdated or incorrect SKUs. Additionally, they may also list the same item more than once on the site to maximize outreach, but you can't use the same SKU more than once on these sites. You have to use a different SKU each time, for the same product. ShipStation will think these are different products.
The whole point of being able to combine SKUs and create a Master SKU is so that those Master SKUs can be used, instead of the numerous alias SKUs, in ShipStation (and its reports). The whole point is so ShipStation knows that two different SKUs are actually the same product.
If I run a raw report on orders, I get all the alias SKUs instead of the Master SKUs I set. Why?
What's the point of having the combine SKU feature at all, then?
Let's say someone is trying to set up a database of all their orders, using the raw order report. Logically, the primary key you would use is the SKU. Except, thanks to the way ShipStation is set up, they'll get a bunch of alias SKUs that don't actually match up with anything. So you can't do it.
Something as simple as adding a new column to the raw order report for the Master SKU would be enough to solve this. And I know you can do this easily. The raw order report already includes the OrderItemUPC field, which is taken directly from the product details in ShipStation. Clearly, you're accessing that information. So how about you just put the Master SKU in the report, as well?
Alternative solution: You can use the UPC field and just put the master SKU in it, instead. It will update immediately, and show up in raw order reports (though I'm not sure that's what everyone here needs). However, that means I have to go through and manually edit 4,000+ products just to add that information, and that's pretty irritating.
Currently shipstation doesn't replace the SKU it receives from the selling channel for the SKUs we have set up aliases for.
This is a major issue for us as our warehouse pulls orders from shipstation
If we have the option to make it replace the received SKU with the master SKU for a product, all of our work will be automated
Please we need this! I'm having alot of trouble because we don't have this feature. Our warehouse basically pulls orders from shipstation, if you can replace channel SKUs with our master SKUs which we have set up the aliases for, everything will be automatic,
currently we have to painstakingly place amazon orders manually because hipstation doesn't have this feature!
Please this is so necessary. Why go through all the trouble of connecting alias'. At the very least make is a checkbox "column" i.e. the product sku associated with that line item. Also, we need product skus printed on labels not channel skus. :-(
Yes, please. This is quite unusual... You can print the pick list by product SKU, however, the skus on the actual label are channel skus and channel titles. Why do all the work of mapping out every single alias to a product when really its not being fully utilized. I feel like this should be a setting to display for us to choose.
Kyle Mulhern Framer Supply commented
We are also interested in the same. We want the JSON file that is created through the API order call to include the master SKU.
Is this similar to the thread below? Unfortunately it seems like ShipStation closed the idea but didn't understand what we were asking for.