Custom Fields not passed through for Marked as Shipped orders
When manually marking an order as shipped and notifying marketplace the <CustomField1/>, <CustomField2/> and <CustomField3/> fields are NOT being sent in the ShipNotice XML response via the XML API integration. Orders shipped normally by a carrier (FedEx, UPS, USPS, etc...) do contain these fields when sent in the ShipNotice XML.
Can you please address this inconsistent behavior? It's causing failures in our integration because the data in these Custom Fields are required when processing a ShipNotice.
Hi everyone! Thanks so much for taking the time to bring this up and for adding your comments on what you’re doing today. At this time, some shipping carriers prohibit rate comparisons. We’ll let you know if we have more updates in the future here.
For now, we’ll return your votes so you can use it on other more active ideas. The input you gave is still on our radar and your insights are greatly appreciated.
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Not much activity here and that's a pity: this one's a killer for us: ShipStation not passing these fields imply manual copy/paste. 100% of what we don't want when we use something like ShipStation...