Use secondary Site Order ID as Order # for eBay orders through Channel Advisor
Our Shipstation account is integrated with CAdv. When it comes to eBay orders, Shipstation picks up the site order ID instead of secondary Site Order ID which is a true eBay order number, as shown below.
Site Order ID: 181990890174-1613746963008
Secondary Site Order ID: 10609
ChannelAdvisor Order ID: 126190
Can you remap (reconfigure) Shipstation so it would pick up Secondary Site Order ID?
Having a site order ID instead of a true eBay order number is very confusing and unhelpful no only for our customers but also for our warehouse and staff
Matthew F, the Escalation Specialist asked me to suggest this idea here.