It would be great if I could customize an email template with the customers first or last name
Being able to do this adds a personal touch and the email doesn't seem so Generic
Jen Gordon Clever Twist, Inc. commented
I agree there should be a First name ONLY field replacement because it's very awkward to greet people in an email by both their first & last name.
Nick Lullo Dzine Poducts, LLC commented
There should be an option for a First Name field replacement to allow for a more personalized Shipping Confirmation Email as well as a Delivery Confirmation email. It currently only allow for full name. So you email can only say Hello "John Doe, Hello "John".
Sharon Gray Belly & Soul commented
Yes! I would love this too, please! My brand has a casual tone, and it looks out of place to address my customers by both first and last name--especially with a quick message.
Robert Buckwald thinkvacuums.com commented
Not only that, but First name, Last name is a standard practice.
Many 3-rd party integrations are limited by not having these fields separated, and frankly, it's poor design having it as one field name.
I need this mainly so that our records go into our quickbooks file properly, as lastname, firstname.
Right now, it's a MESS! because the fields aren't separated so everyone is " , Full Name"
I've gotten automated confirmation emails from purchases that have only used my first name. It would be a great personal touch :)
Derrick Mitchell FALKOR Defense commented
Definitely a must :) ...saying, "Hi FRIST LAST" name seems so awkward. Thanks for checking in to this.
Shannon Moore Invoy Technologies commented
I agree that this would be a good feature to have.