International Date Format for shipment notification Emails
Currently the date dormat for shipment notification Emails is only available in US format (mm/dd/yyyy).
We would require international date formats, e.g. we are in Australia and would require the option to report dates as dd/mm/yyyy, Europe might need dd.mm.yyyyy
Hi thanks for sharing 2SL_Webstore! We’re re-opening this idea to hear more from users like yourself.
It turns out we misunderstood the original idea. The email date format is currently set to show mm/dd/yyyy and can’t be changed at the moment and the date format in settings only effects the ShipStation interface.
Polis Polykarpou Hi-Line Lighting Ltd commented
Email date format is currently set to show mm/dd/yyyy
Is there any solution ?
Ryan Hsu LeReve commented
I need this to be fixed as well. Clients not happy in the date format in the email.
2Star Logistics 2Star International commented
Can this issue please be relooked at? My Australian clients are not happy with shipment notifications showing default MM/DD/YYYY format. It confused them, especially for DAYS that are numbered 12 or under. They are not certain which one is month or day.
Yes, this is the case with my branded tracking pages too. I have changed the display units to dd/mm/yyyy but my tracking pages are still being sent out as mm/dd/yyyy.
Has there been any progress with this yet?
Peter Laube Espressorium commented
Hi, this is about shipment notification emails.
The "display options -> Time and Units" you are referring to do not seem to be connected to it. We have update the Display Options right at the beginning but the [Ship Date] used in the "Shipment Notification" within Setup -> Templates -> Email Templates still shows the wrong date format. Please re-open. Thanks.