Save third party accounts
I would love the ability to save a third party account so we don't have to paste over the account number and zip code every time. We do a lot of shipping that requires shipping on their accounts.
Also, we have employees in shipping that can't access that information and simply have to wait on a manager to print the label for them. A drop-down box with our saved third parties would help tremendously.
Then we could also set rules to default imports to certain third party accounts we have set up. I know FedEx ship manager has this functionality and possibly WorldShip so it would be great to have here.
Hi everyone, if you know what kinds of orders will use third party shipping, you can use an automation rule to charge shipping to a third party account.
The second part of this article goes over how to set that up: https://help.shipstation.com/hc/en-us/articles/205901668
Imagine this scenario regarding automation rules.
A customer has four warehouses, yet we drop ship many products for them (we are a manufacturer). They request using their UPS account for drop shipments. Shipping options and shippers vary by order, as do the number of package sizes available. Therefore, how many automation rules would be required to:
1) Not use third party when shipping to a warehouse
2) Shipping methods likely total nine (ground, 2-day, 3-day, next-day, priority mail, express mail, etc etc etc.)
3) Standard box sizes = 15 primary variations
Simple math suggests 540 combinations (automation rules), does a ShipStation rep care to perform that task?
Easy, simple fix --- allow saving the third party billing (IDs) to the customer data so that it populates in the drop down menu for third party billing when a shipment is created. UPS and FedEx software have that capability where manual entry of the billing account for each label is not necessary.
KATE PINE Zpartz, Inc. commented
This is a big reason why I don't use you guys
Seth Wright 11x17 commented
We need this feature as well
James (Matt) Lloyd UPD Urns commented
I agree with Eddie! I do ALOT of shipping on other customer accounts and it slows down my process to have to pull up the info each time.
This is a very important feature. Please implement it. Its so simple...
Jimmy Richardson Federated Trade commented
The instructions for adding multiple accounts don't work for third party, at least not with UPS. You have to have an invoice, which is not an option when it really is a "Third Party" account and does not belong to you.