White label tracking page
We'd like the ability to use tracking.ourdomain.com as the tracking URL and remove the ShipStation branding. This could be a premium add-on for a few extra dollars a month.
I totally agree with this, it would be great the complete the customer experience through a white-labeling of the last point of contact with customers.
It's been a while since anyone comment on this, but I think this is a no-brainer. Given the fact they they have a branded tracker today, this seems like a pretty easy feature addition
Aftership has a very simple tracking page that users love. This would be a straightforward add on to your current pages and one that I am sure many Shipstation users would sign up to if offered
Customer Service Pinto Ranch commented
I'd like to send emails (using our email platform) to our customers with the tracking information and linked to your tracking page. One way I have in mind is sending the traking number as a URL parameter, but your traking page doesn't get the traking number from there. Could you do this? It's a development that could be done really quick, and we could use also in the private area of our customers. This is a functionality that also offers other companies, like AfterShip.
Cody Henderson commented
I just started using the branded tracking page today and within minutes I tried to find this idea so I could give it three votes. A subdomain option is absolutely vital for a page like this. So much more professional in appearance.
This should be doable with a simple cname DNS entry for tracking.mycompany.com so long as ship station's HTML code is designed for it.