Having the feature or capability to move orders from one store to another. It can start with the implementation of order management between the manual Shipstation stores. It is very troublesome to do the work around of cancelling orders and re-importing them.
Hey everyone! Thank you for bringing this to our attention! Can you tell us more about the last time you needed to transfer orders between accounts, and under what circumstances do you find yourself needing to transfer orders?
Signature A LLC Bare Life commented
Andrew Tullsen Admagic PP Division commented
Yup, this would be super useful! If just for the fact of if you are creating manual orders and you do it in the wrong store. Now I have to cancel, and redo all the order info.
Jon Jakoblich Bacon Scouts Inc. commented
Since the label and packing slip document sizes are tied to the store, and I run a drop shipping store with multiple users who log in, I need different stores and the ability to move an order to a different store in case I need another supplier to fulfill.
Alternatively, allowing different users to print documents on different sizes would be better for me.
The ability to move orders from one store to another would be very helpful! Quite often I am manually entering orders and accidentally forget to change the store. It would be great if I could just edit it to change it over to the correct store without having to cancel that order and re-enter all the details.
We have one selling channel that we use to import the bulk of our
shipments. There are times when one of those orders actually should be billed to a different store. Currently the shipment needs to be deleted and then re-entered into ShipStation manually with the correct store noted. The easy fix would be to allow under "Order Summary" in each order for the "Store" field to be a drop down that is changeable to another option. The software could key on whichever store is in that field when the shipping label is created for reporting.
We have both our customer support team and fulfillment team view orders in ShipStation. It is a weekly occurrence when orders are placed in the wrong store and need to relocate into the correct store. Currently there is no feature to move orders, but only to cancel and re-import/re-create. We also fulfill in different locations and it would be great to easily organize our orders instead of having to export the information out and import them in the designated stores.
The feature can just easily be placed in the "Other Actions" drop down menu when highlighting an order(s) with the options of all the different stores created in ShipStation.
Levi Bouwkamp MiiR commented
To describe this effecting us at MiiR. We run a wholesale, custom, and customer facing stores all through Shipstation. Our wholesale and custom store are all hosted in the same Shopify store. While wholesale is a small portion of this store, it would be nice to segregate out an order coming from one selling channel. So if an order comes from that channel, it would be nice to put it in a queue of its own. Currently our shipping lead just tags them, but tags can be overlooked and sometimes forgotten. While something in a specific queue is very easy to realize.
Even with a single customer facing store, it is nice that sometimes a customer can call us or reach out and have things change. It would just be nice to move orders from one store another. Organization is so crucial to any company, and having software be flexible to the ins and outs of a company makes it all the more useful. Feel free to reach out to any of us at MiiR. We would love to explain more in further detail.
Hayley Reed MiiR commented
This would be super beneficial for our team!
Carl Petterson MiiR commented
This would be great!
Levi Bouwkamp MiiR commented
This shouldnt be a hard thing to do and its had a bunch of votes for over a year. Hope to see it soon!
Jim Boswell Rudderbows Archery LLC commented
This would be a nice feature. Our "retail" manual store is the automatic store, and so often our wholesale orders accidentally get placed under retail. It's not a huge deal, but annoying to fix and makes it difficult when trying to figure out where one order went if somebody forgot to change the store.