Pick list to get product location from inventory location, not the "Warehouse Location" field
Just as the title suggests, it would be great to be able to have the pick list get the products location based on the location in inventory, not by the warehouse location field. That field has to be manually updated. A products inventory location is constantly changing, or same products in split locations, manually updating that field just to generate a pick list is very cumbersome.
It would also be great if it gets the location that has the least amount of inventory first.
Inventory Locations on Pick List and Packing Slip are planned work. We assume the orders would have to be allocated first, or should all the item locations be listed? Let us know!
George Kepnick CustomComet commented
I just signed up w/ shipstation and tested things out. I entered all of my info, wasted time organizing the warehouse locations, import a few orders and print a pick list and all the locations are blank. I figured I did something wrong. NOPE. This is a no brainer, and so lazy on shipstations part. It is idiotic. Why manage inventory if your picklist does not tell you where to pick it?? That is the whole point of the pick list. Shipstation employees, have you ever had to pick an order? So aggravating.
There is a big bug in ShipStation Pick List and ShipStation either doesn't care or doesn't want to fix it. Pick List pulls product locations from wrong database field. So when you update your location in ShipStation, it will not be reflected in Pick List. Only orders imported into ShipStation after locations update, will have new locations.
Let me start with saying that to fix this issue, will require a minute and in no way will impact anything else in ShipStation. Pick List is just a template, and all the engineer has to do is point location field to a an inventory location. There is no business or logical case where current ShipStation Pick List makes sense.
I contacted ShipStation support and explained the situation. He offered solution where you can update orders manually with new locations. However, we get anywhere from 200-400 a day, and no one will sit and update orders manually. He offered to leave suggestion on this forum. Which is a great idea if ShipStation would listen or read this, because I found a post with people asking same thing back in 2016 (link below). This is a clear bug, which is easy and quick to fix. Or at least offer options where I can pick either inventory location or warehouse location on Pick List template. Again easy and simple thing to do. Im not the first or only person with that issue. Listen to your customers, they are only trying to make your system better!
Elisamuel Resto commented
And I am here to preach to the choir.
I have inventory being tracked and deducted, but pick lists rely on a static field. Can't even select where it picks from based on inventory. The inventory system displays per product, but it just seems that they're disconnected otherwise.
This was first requested in 2016, we're on 2018 and still no results.
Kyle Doughty KED LLC commented
Seriously. Why is this not a feature? It's crazy to have warehouse locations and not have them accessible.
X Cheung Yame Inc. commented
Unbelievable...After wasting so much time updating all inventories in shipstation only to find out I still would have to manually pick the location/bin for each order in order for the staff to know where to pick it from.....What's the whole purpose of having warehouse/location/bins and etc...when it doesn't help much when it is time to ship the orders??????????? We need this functionality, like NOW!
David Friedman Ficks Music commented
After trying to understand why our inventory counts were off (totals were fine, but per-bin counts were off), ShipStation help finally was able to tell me that deductions are done FIFO for the bins. So, a lack of visibility into the right pick bin when creating a pick list means that the picker might choose the wrong bin since they have no idea which inventory ShipStation will deduct from.
In other words, having the location on the pick list is not a nice-to-have; inventory management is fundamentally broken without it.
When you have 4 Inventory warehouses (not to mention multiple bins for each item) this would be huge
Why is this not a feature yet? It's inventory 101.
Barry Dong Good Buy Kits commented
I TOTALLY agree with Steve. When the actual inventory warehouse location is entered for a product, it would be great to have an option to use the actual inventory location for both pick list and packing slip.
This feature will not only save time for information entering (i.e. you just need to do it once for inventory location), but also displays the accurate and correct location for where the warehouse staff should go to pick that item. In fact, it is very common to store one item at different warehouse locations. If location A's inventory is empty, the pick list should move to the next inventory location (i.e. this is exactly how the inventory management is working). Currently it relies on the administrator to manually find the issue, and go to update the warehouse location. This is time consuming and easy to miss. If you have many SKUs and many orders, most likely the warehouse people will refer to the product inventory table directly, and discard the pick list.
As mentioned by David, this also saves our time for updating the records whenever an inventory's warehouse location is moved. This also happens at a regular basis. Updating two different places in the system, is less efficient and easy to be wrong.
More importantly, it will increase efficiency for all of us. When an order is cancelled, the warehouse staff could put the inventory back to the correct location, and the inventory count will be reverted.
The current system already has a rule to decrease the number from inventory count. I think simply displaying the inventory location on the pick list and packing slip will work.
Really hope to have this feature as it makes Shipstation's native inventory management much more friendly to use. It also makes the shipping process faster and keeping information accurate when an inventory is moved or depleted for one warehouse location. The end result is Shipstation's customer will love to use the system and stay with Shipstation for their busy E-Commerce business.
David Shelton commented
We have two warehouse locations and this is a headache for us. At the moment, we're going to enter both warehouse locations, separated by a comma. However, it will have to be manually updated whenever we move inventory.