Automatic printing of Packing Slips for new orders
Because this original request I made for this was closed when an unrelated feature was introduced, I'm creating a new one.
I would very much like to be able to have the automation in ShipStation be able to print. This would allow me to have it automatically print all new orders that have downloaded, so that warehouse personnel know an order has come in when the printer starts spitting out packing slips. This is something we're used to having in a different product we switched from to ShipStation and it's the main thing we miss. With printing being done through ShipStation Connect now, this should be entirely possible too.
The other thing that would have be added is another feature that ShipStation really does need anyway: an indication of some kind that an order has already been printed. This would allow automation to "print all unprinted orders" as well as greatly reduce the possibility of orders being double-packed when more than 1 person is working shipping. We've had this happen multiple times simply because there's no good way to tell when an order has already been printed right now.
Thank you!!

ShipStation’s new layout (formerly called V3) does currently show when both labels and packing slips have been printed through ShipStation (either via ShipStation Connect or downloaded from the Print pop-up… if you use the browser print option, we cannot track the print status). You can see the print status in the Shipments tab by showing the Label Printed and Packing Slip Printed columns, or by opening the Shipment Details screen.
We will consider the feedback around auto-printing packing slips when orders import, but there are a number of challenges around this approach that need to be overcome (for example, how to handle when the printer workstation is asleep or there is a hardware issue and printing is unsuccessful – ShipStation doesn’t have a way to receive that kind of feedback from the printer and it would not be desirable to show a packing slip as printed when it actually hasn’t been).
Could you let us know what platform you used previously that provided this ability?
123 comments
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More Human More Human commented
Hi @ShipStation,
So, just to help you better understand, we'd probably accept either method you suggested 4 years ago.
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Shelby Patterson Webb's Sporting Goods commented
I emailed support to request this and was told to add it to the ideas forum. Well, it looks like I'm not the only one hoping to have this added as a feature! Unfortunately it looks like it's going to take a while. It's unfortunate that an issue with so many requests to add it hasn't gotten the attention it deserves.
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2 things required that is holding me off using shipstation. I need auto update every few minutes and auto print packing slips when those new orders come in.
Otherwise, I have to do this manually and constantly throughout the day every day, which is a waste of my time and simply not possible. Otherwise, if I don' packing slips aren't printed so orders aren't packed!
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Jake Oberle Faster Minis commented
This would be a nice feature. If the item is in stock and the time is before your cutoff then it will auto print the packing slip.
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JasonComputer commented
Any updates? This request was originally made in 2012. Shipstation responded in 2016, 4 years later. Well, another 4 years has come and gone. Don't you think it may be time to respond again? 385 votes as I am writing this.
Jeff
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jenniffan commented
Please implement this.
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AdamSanderson commented
It would be ideal if when I print the shipping label that automatically printed the packing slip at the same time.
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Guillaume Renaud TriCycle Inc. commented
Whats happening? Still nothing from ShipStation about that???
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Damion Lupo TCF LLC commented
I would love to have labels printed automatically as orders come in!
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Ryan Phillips Wholistic Pet Organics commented
Any updates on this? Is this something that is going to be implemented?
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AUSTIN KLENK MASTER TECH RV commented
Any update on this feature??
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Ryan Phillips Wholistic Pet Organics commented
Whenever an order comes in, it prints a packing slip. This however, will only work if shipstation auto imports orders.
I wish I could vote a billion times for this.
I see this thread is almost 4 years old. Is this something ShipStation is planning to work on?
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Lizzie commented
Any update on this?
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CSD 2 commented
Would love to have this feature. For the packing slips, we currently refresh, then create a manual order for "PRINT HERE" and use that as our marker of where to print. Sometimes orders slip through if we don't refresh and click back on orders. Or if a payment processes late and the order slips behind our manual marker. Would be nice to either autoprint all the time, or be able to print everything not printed.
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StickerTalk, LLC. commented
Still want this.
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StickerTalk, LLC. commented
Any updates on this? It was requested 7 years ago and has over 300 votes.
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Cody Thierauf commented
how is this still not a thing
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Aaron Woods Dolan Printing LLC commented
Add me to the list. This would be very helpful.
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Has this been made possible yet?
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KEN HANSON TROYER PRODUCTS commented
I was really surprised when I started using ShipStation that the packing slips did not print automatically when an order arrived. This seems like a "no brainer" to me. This and the fact that ShipStation does not automatically download the orders very often from our channels. I do like the software, but these two missing features is a let down for me. :-(