Share your challenges, collaborate with others, and let us hear you!

← Product Feedback & Fresh Ideas

Automatic printing of Packing Slips for new orders

Because this original request I made for this was closed when an unrelated feature was introduced, I'm creating a new one.

I would very much like to be able to have the automation in ShipStation be able to print. This would allow me to have it automatically print all new orders that have downloaded, so that warehouse personnel know an order has come in when the printer starts spitting out packing slips. This is something we're used to having in a different product we switched from to ShipStation and it's the main thing we miss. With printing being done through ShipStation Connect now, this should be entirely possible too.

The other thing that would have be added is another feature that ShipStation really does need anyway: an indication of some kind that an order has already been printed. This would allow automation to "print all unprinted orders" as well as greatly reduce the possibility of orders being double-packed when more than 1 person is working shipping. We've had this happen multiple times simply because there's no good way to tell when an order has already been printed right now.

Thank you!!

430 votes
Vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
Brian Van Bogart SoftBums shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
under review  ·  AdminShipStation (Product Owner, ShipStation) responded  · 

ShipStation’s new layout (formerly called V3) does currently show when both labels and packing slips have been printed through ShipStation (either via ShipStation Connect or downloaded from the Print pop-up… if you use the browser print option, we cannot track the print status). You can see the print status in the Shipments tab by showing the Label Printed and Packing Slip Printed columns, or by opening the Shipment Details screen.

We will consider the feedback around auto-printing packing slips when orders import, but there are a number of challenges around this approach that need to be overcome (for example, how to handle when the printer workstation is asleep or there is a hardware issue and printing is unsuccessful – ShipStation doesn’t have a way to receive that kind of feedback from the printer and it would not be desirable to show a packing slip as printed when it actually hasn’t been).

Could you let us know what platform you used previously that provided this ability?

Show previous admin responses (1)

123 comments

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
2 4 5 6 7

Product Feedback & Fresh Ideas: Printing & Documents

Categories

Feedback and Knowledge Base

(thinking…)