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Allow delivery to UPS Access Points

http://compass.ups.com/new-ups-access-point-locations/

Allow delivery to UPS Access Points. According to UPS, this requries a different kind of label, and the cost is a little different - somewhere between ground to a commercial address and ground to a residential address.

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RemiShop Admin RemiShop shared this idea  ·   ·  Admin →
under review  ·  AdminShipStation (Product Owner, ShipStation) responded  · 

Thanks for your comments and feedback everyone!
As updating/adding features to an integration typically requires cooperation from both parties, we recommend reaching out to UPS and expressing your interest in adding this feature to ShipStation to help expedite this process.
Additionally, any further comments for how often UPS Access Points are being used outside of ShipStation on a daily/weekly basis would be very helpful!

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12 comments

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  • JOEL CYR JUNE home supply commented  · 

    This would be extremely helpful as we are being charged a "residential area surcharge" by UPS on all parcels delivered to a residence. Integration with the UPS Access Point API would save our company thousands of dollars.

  • Elise Austin Liforme commented  · 

    Our major issue is that Shipstation cannot read the full Access Point API request which includes S2AP on it. Without this and despite having agreement with UPS, 30%+ of our customers are charged for pick up from Access Points and sometimes refused delivery. This is something competitors have managed to integrate without issue (shipper HQ named by UPS) so we can't understand Shipstation's reluctance to add this. Please look into this with urgency!

  • Katie Lindridge Liforme commented  · 

    We really need this feature as customers are experiencing a number of issues with our work around in the US

  • marklindars commented  · 

    We have a ups access point and would love to be able to use this. Our customers request this from us a lot, especially in europe

    Thanks
    James

  • Joel Maendel Healthy Family Foods Inc commented  · 

    Would you please add this feature. This would save your users a lot of money as they are often able to avoid the $2-$3 residential delivery fee. PLEASE consider!

  • Paul Radin Coffee Hit Ltd commented  · 

    This would also work great with returns. All our returns are Access Points drop offs and to be able to send label via SS Returns would save a load of ball ache.

  • AdminShipStation (Product Owner, ShipStation) commented  · 

    Hey @David, thanks for checking up on this! We're constantly working on adding and improving out partnerships, and we haven't had the chance to take a deep dive into this one. We'll keep you updated here as soon as we have more info.

  • David Franks Kick Game commented  · 

    I spoke with UPS they said it is down to you guys to integrate....

  • David Franks Kick Game commented  · 

    Is this still not supported by ShipStation, we really want to use this service!

  • BarbP commented  · 

    UPS is on board. ShipStation currently is not capable of enabling the access point API to crossover into your system.

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